user manual for ge refrigerator

User Manual & Installation Guide

French Door Refrigerator

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Pliers

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator interior and exterior.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
  4. Connect Water Supply (if applicable): Connect water supply line to the water inlet valve for ice maker and water dispenser models.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Allow to Settle: Let the refrigerator stand upright for at least 4 hours before plugging in to allow refrigerant to settle.
  7. Initial Setup: Plug in the refrigerator, set the temperature controls, and allow 24 hours for proper cooling.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series GNE27JYMFS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 26.6 cu. ft.
Fresh Food Capacity 17.6 cu. ft.
Freezer Capacity 9.0 cu. ft.
Control Type Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 330 lbs
Water Filter Type RPWFE

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Turbo Cool Setting

Quickly cools food by increasing compressor speed and fan circulation, perfect for cooling multiple items at once or recovering from door openings.

Turbo Freeze Setting

Rapidly freezes items by maximizing freezer cooling power, preserving food quality and reducing ice crystal formation.

Freshness Filters

Dual filtration system removes odors and keeps food fresher longer by circulating air through activated carbon filters.

Spillproof Glass Shelves

Tempered glass shelves contain spills and are easy to clean, with adjustable positions for flexible storage.

Door Alarm

Audible alert sounds if either refrigerator door is left open for more than 5 minutes to prevent energy waste.

External Water and Ice Dispenser

Convenient through-the-door access to filtered water and ice without opening the refrigerator.

Temperature Zones Explained

Fresh Food Section

Maintains optimal 37°F temperature for fruits, vegetables, dairy, and beverages

Meat Drawer

Special drawer maintains 32°F for optimal meat and fish preservation

Crisper Drawers

Humidity-controlled drawers for fruits and vegetables with adjustable settings

Freezer Section

Maintains 0°F for long-term frozen food storage with separate compartments

Door Bins

Adjustable gallon-sized door storage for condiments and beverages

Quick Space Shelf

Flexible shelf that folds up to accommodate tall items when needed

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature setting too high, dirty condenser coils Check power supply, adjust temperature settings, clean condenser coils
Excessive frost in freezer Door not sealing properly, frequent door openings, defective defrost system Check door seal, minimize door openings, contact service if persistent
Water dispenser not working Water supply turned off, clogged filter, frozen water line Check water supply, replace water filter, check for frozen line
Ice maker not producing ice Water supply issue, clogged filter, ice maker turned off Check water supply, replace filter, ensure ice maker is on
Unusual noises Refrigerator not level, items vibrating, normal compressor sounds Level the refrigerator, secure items inside, some noise is normal
Water leaking on floor Clogged defrost drain, damaged water line, improper installation Clear defrost drain, check water connections, ensure proper installation

Error Codes

  • E0: Temperature sensor failure - Contact service center
  • E1: Freezer temperature too high - Check door seal and temperature setting
  • E2: Fresh food temperature too high - Check door seal and temperature setting
  • E3: Defrost system error - Contact service center
  • E4: Communication error - Unplug for 5 minutes then restart
  • E5: Ice maker communication error - Reset ice maker

Manual Downloads

Current Model Manuals

GNE27JYMFS

26.6 cu. ft. French Door Refrigerator

GNE25JYMFS

25.5 cu. ft. French Door Refrigerator

GNE23JYMFS

22.6 cu. ft. French Door Refrigerator

GNE21JYMFS

20.6 cu. ft. French Door Refrigerator

Popular Previous Models

GTS22KBPBRWW

22.1 cu. ft. Top Freezer Refrigerator

GSH25JFPASS

24.8 cu. ft. Side-by-Side Refrigerator

GTE18GMHESWW

18.2 cu. ft. Top Freezer Refrigerator

GSE25GSHSS

25.0 cu. ft. Side-by-Side Refrigerator

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.