Service Manual for GE Refrigerator

Technical Service Manual & Installation Guide

French Door & Side-by-Side Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Water line kit (for ice maker models)

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
  3. Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
  4. Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve.
  5. Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
  6. Clearance Requirements: Ensure proper clearance: 1" at sides, 2" at back, and 1" at top for ventilation.
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series GNE27JYMFS / GFE26JYMFS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 26.6 cu. ft.
Fresh Food Capacity 17.6 cu. ft.
Freezer Capacity 9.0 cu. ft.
Control Type Electronic Touch Controls
Energy Rating ENERGY STARĀ® Certified
Annual Energy Use 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 305 lbs
Ice Maker Type Internal with Through-the-Door Dispenser

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Turbo Cool Setting

Rapidly cools the refrigerator compartment when you need to quickly chill items or after adding groceries.

Turbo Freeze Setting

Quickly freezes items in the freezer compartment while maintaining temperature in the refrigerator section.

Precise Fill Water Dispenser

Allows you to dispense exact amounts of water from 4 oz to 64 oz with the touch of a button.

Internal Water Filter

Reduces chlorine taste and odor, and particulates from water and ice. Filter status indicator shows when replacement is needed.

Adjustable Gallon Door Bins

Door bins can be adjusted to accommodate gallon-sized containers and other large items.

LED Lighting

Energy-efficient LED lighting provides bright, even illumination throughout both compartments.

Temperature Management System

Fresh Food Section

Maintains optimal humidity and temperature for fruits, vegetables, and dairy products

Meat Drawer

Separate temperature-controlled drawer keeps meat at ideal preservation temperature

Freezer Organization

Adjustable glass shelves and door bins for flexible storage options

Quick Space Shelf

Adjustable shelf that can be moved to accommodate tall items

Door Alarm

Audible alarm sounds if door is left open for more than 5 minutes

Power Outage Protection

Maintains safe temperatures for up to 24 hours during power outages

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, dirty condenser coils, faulty compressor Check power supply, clean condenser coils, verify compressor operation
Excessive frost in freezer Door not sealing properly, frequent door openings Check door seals, ensure door closes completely, defrost if needed
Water dispenser not working Water supply issue, clogged filter, frozen water line Check water supply, replace filter, check for frozen line in freezer
Ice maker not producing ice Water supply issue, clogged filter, ice maker turned off Check water supply, replace filter, ensure ice maker is turned on
Unusual noises Fan obstruction, compressor issues, loose parts Check for obstructions, verify compressor operation, tighten loose parts
Water leaking on floor Clogged defrost drain, damaged water line, improper leveling Clear defrost drain, check water lines, ensure proper leveling

Error Codes

  • E0 / F0: Door switch failure - Check door switches and wiring
  • E1 / F1: Freezer temperature sensor failure - Replace sensor
  • E2 / F2: Fresh food temperature sensor failure - Replace sensor
  • E3 / F3: Defrost temperature sensor failure - Replace sensor
  • E4 / F4: Ice maker temperature sensor failure - Replace sensor
  • E5 / F5: Ambient temperature sensor failure - Replace sensor
  • FF: Communication error - Check control board connections

Manual Downloads

Current Model Manuals

GNE27JYMFS

26.6 cu. ft. French Door Refrigerator

GFE26JYMFS

26.6 cu. ft. Fingerprint Resistant

GSE25GSHSS

25.0 cu. ft. Side-by-Side

GTE18GMHES

18.1 cu. ft. Top Freezer

Popular Previous Models

PFE28PMKES

27.8 cu. ft. French Door

GTS22KBPDR

22.1 cu. ft. Top Freezer

GSH25JSXSS

24.6 cu. ft. Side-by-Side

PSS26MSYSS

25.6 cu. ft. Side-by-Side

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.