Installation Guide
Tools Needed:
- Level
- Screwdriver set
- Measuring tape
- Clean cloth
- Water source connection kit
Step-by-Step Installation
- Choose Installation Location: Select a flat, stable surface near a water source and electrical outlet with proper ventilation around the unit.
- Remove Packaging Materials: Remove all protective films, tapes, and packaging materials from the ice maker.
- Connect Water Supply: Connect the water supply line to the water inlet valve using the provided connection kit. Ensure all connections are tight.
- Initial Cleaning: Before first use, clean the interior with mild soap and water, then run two complete ice-making cycles and discard the ice.
- Electrical Connection: Plug into a dedicated 120V, 60Hz grounded outlet. Do not use extension cords or power strips.
- Level the Unit: Adjust the leveling feet to ensure the ice maker is perfectly level for optimal operation.
- Test Run: Run the ice maker through a complete cycle to check for proper ice production and drainage.
Specifications
| Model Series | NIM-9500 |
| Type | Countertop Nugget Ice Maker |
| Color | Stainless Steel / Black |
| Ice Production | Up to 50 lbs per day |
| Storage Capacity | 3 lbs |
| Noise Level | 45 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 2.5 gallons per 24 hours |
| Power Requirements | 120V, 60Hz, 2.5A |
| Dimensions (HxWxD) | 15 x 12 x 17 inches |
| Weight | 28 lbs |
| Ice Size | Chewable Nugget Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Compressor Warranty: 3 years on refrigeration system
- Additional Coverage: Optional extended warranty available
For warranty service, contact Customer Service at 1-800-ICE-MAKE or visit IceMakerSupport.com
Key Features
Chewable Nugget Ice
Produces soft, chewable nugget ice that's perfect for beverages, smoothies, and therapeutic uses. The unique texture is easy to chew and cools drinks quickly.
Rapid Ice Production
Advanced cooling technology produces ice in as little as 15 minutes, with a daily production capacity of up to 50 pounds of fresh nugget ice.
Smart Ice Sensor
Automatically stops ice production when the storage bin is full, then resumes when ice level drops, ensuring optimal efficiency and preventing overflow.
Self-Cleaning Function
Built-in cleaning cycle removes mineral deposits and bacteria, maintaining ice quality and machine hygiene with minimal maintenance required.
Quiet Operation
Advanced insulation and vibration-dampening technology ensure quiet operation at only 45 dB, suitable for home or office environments.
Energy Efficient
Energy Star certified design minimizes power consumption while maximizing ice production, reducing operating costs and environmental impact.
Ice Types & Settings
Regular Nuggets
Standard chewable ice perfect for everyday beverages and cooling
Small Nuggets
Smaller ice pieces ideal for cocktails and mixed drinks
Extra Chewy
Softer texture ice preferred for therapeutic and chewing applications
Quick Freeze
Rapid ice production mode for immediate ice needs
Energy Saver
Reduced production mode for lower energy consumption
Party Mode
Continuous production for high-demand situations
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker won't start | Power issue, water supply problem | Check power connection, ensure water supply is turned on |
| Poor ice quality | Water filter needs replacement, mineral buildup | Replace water filter, run cleaning cycle |
| Slow ice production | Room temperature too high, water pressure low | Move to cooler location, check water pressure |
| Water leakage | Loose connections, clogged drain | Check all connections, clean drain line |
| Unusual noises | Fan obstruction, compressor issue | Check for obstructions, contact service if persistent |
| Ice tastes strange | Old water in lines, need cleaning | Flush water lines, run cleaning cycle |
Error Codes
- E1: Water supply error - Check water connection and pressure
- E2: Temperature sensor error - Contact service center
- E3: Ice full sensor error - Check sensor connection
- E4: Compressor error - Unplug for 10 minutes, then restart
- E5: Fan motor error - Check for obstructions
- E6: Drain system error - Check drain line for clogs
Manual Downloads
Current Model Manuals
NIM-9500
Countertop Nugget Ice Maker
NIM-9500S
Stainless Steel Edition
NIM-9500B
Black Stainless Edition
NIM-9500W
Built-in Under Counter Model
Popular Previous Models
NIM-8500
Previous Generation Nugget Maker
NIM-7500
Compact Nugget Ice Maker
NIM-6500
Commercial Grade Nugget Maker
NIM-5500
Portable Nugget Ice Maker