Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Pliers
Step-by-Step Installation
- Choose Installation Location: Select a location near electrical connection on a solid, level floor with proper ventilation space around the refrigerator.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator interior and exterior.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord or power strip.
- Water Line Connection: Connect water supply line to the refrigerator's water inlet valve for ice maker and water dispenser operation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in to let refrigerant settle.
- Test Operation: Turn on the refrigerator, set initial temperature, and check all functions including ice maker and water dispenser.
Specifications
| Model Series | GNE27JYMFS |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Fingerprint Resistant |
| Total Capacity | 26.6 cu. ft. |
| Fresh Food Capacity | 17.6 cu. ft. |
| Freezer Capacity | 9.0 cu. ft. |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 328 lbs |
| Ice Maker Type | Internal with Quick Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Quickly cools food and beverages by increasing airflow and compressor speed, perfect for when you need to rapidly chill items.
Turbo Freeze Setting
Rapidly freezes items by maximizing freezer performance, preserving food quality and reducing ice crystal formation.
Internal Water Dispenser
Convenient filtered water dispenser located inside the refrigerator door to maintain the clean exterior look of your kitchen.
Quick Ice
Produces ice faster than conventional ice makers, delivering up to 4.5 lbs of ice per day with a 2.5 lb storage capacity.
CustomCool™ Drawer
Multi-temperature drawer with five settings to keep different types of food at their ideal temperature.
SmartHQ™ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to adjust temperatures, monitor filter status, and receive alerts.
Temperature Zones Explained
Fresh Food Section
Maintains optimal 37°F temperature for fruits, vegetables, dairy, and beverages
Freezer Section
Maintains 0°F temperature for frozen foods, ice cream, and long-term storage
CustomCool Drawer
Adjustable temperature zone for meats, deli items, snacks, or beverages
Door Storage
Organized compartments for condiments, beverages, and frequently used items
Crisper Drawers
Humidity-controlled drawers for optimal fruit and vegetable preservation
Quick Access Shelf
Convenient pull-out shelf for easy access to frequently used items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too high, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, faulty defrost system | Check door seal, reduce door openings, contact service if persistent |
| Water dispenser not working | Water filter clogged, water supply issue, dispenser lock engaged | Replace water filter, check water supply, ensure dispenser is unlocked |
| Ice maker not producing ice | Water supply issue, ice maker turned off, clogged water line | Check water supply, ensure ice maker is on, check for clogs |
| Unusual noises | Normal operation sounds, items vibrating, fan obstruction | Identify normal vs abnormal sounds, secure items, check for obstructions |
| Water leaking on floor | Clogged defrost drain, water line connection loose, ice buildup | Clear defrost drain, check water connections, check for ice blockage |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal and temperature setting
- E2 / F2: Fresh food temperature too high - Check door seal and temperature setting
- E3 / F3: Defrost system issue - Contact service center
- E4 / F4: Communication error - Power cycle refrigerator
- E5 / F5: Ice maker communication error - Check ice maker connections
Manual Downloads
Current Model Manuals
GNE27JYMFS
26.6 cu. ft. French Door Refrigerator
GNE25JYMFS
25.5 cu. ft. French Door Refrigerator
GNE23JYMFS
22.6 cu. ft. French Door Refrigerator
GNE21JYMFS
20.6 cu. ft. French Door Refrigerator
Popular Previous Models
GTS22KBPBRWW
22.1 cu. ft. Top Freezer Refrigerator
GSE25GSHSS
25.0 cu. ft. Side-by-Side Refrigerator
GFE26JSMSS
26.2 cu. ft. French Door Refrigerator
GTE18GMHES
18.0 cu. ft. Top Freezer Refrigerator