Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved materials.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 1" at sides, 2" at back, and 1" at top for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | GNE27JYMFS / GTS22KBPNR |
| Type | French Door & Side-by-Side Refrigerators |
| Color | Stainless Steel / Black Stainless / White |
| Total Capacity | 26.6 - 27.8 cu. ft. |
| Fresh Food Capacity | 17.6 - 18.2 cu. ft. |
| Freezer Capacity | 9.0 - 9.6 cu. ft. |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 600 - 650 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 69.9 x 35.8 x 36.4 inches |
| Weight | 280 - 320 lbs |
| Ice Maker Type | In-Door / Bottom Freezer |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you add multiple items, helping to maintain food safety and freshness.
Turbo Freeze Setting
Quickly freezes items in the freezer compartment, preserving food quality and reducing ice crystal formation.
SpillSafe Glass Shelves
Tempered glass shelves contain spills and are easy to clean, with adjustable positions for flexible storage.
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout refrigerator compartments.
External Water & Ice Dispenser
Convenient through-the-door access to filtered water and ice without opening the refrigerator.
SmartHQ Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, including temperature adjustment and filter status.
Temperature Management System
Fresh Food Compartment
Optimal temperature range: 35°F - 38°F for maximum food preservation
Freezer Compartment
Optimal temperature range: 0°F - 5°F for long-term food storage
Crisper Drawers
Humidity-controlled drawers maintain optimal moisture for fruits and vegetables
Meat Drawer
Dedicated compartment with lower temperature setting for meat preservation
Door Storage
Adjustable gallon door bins and dedicated compartments for condiments
Quick Space Shelf
Adjustable shelf that folds up to accommodate tall items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, dirty condenser coils, door not sealing | Check power supply, clean condenser coils, check door seals |
| Excessive frost in freezer | Door left open, faulty defrost system, poor seal | Ensure door closes properly, check defrost timer, inspect door gasket |
| Water dispenser not working | Water filter clogged, water line frozen, supply issue | Replace water filter, check for frozen line, verify water supply |
| Ice maker not producing ice | Water supply issue, freezer too warm, ice maker turned off | Check water line, ensure freezer temperature, verify ice maker switch |
| Unusual noises | Fan obstruction, compressor noise, ice maker cycling | Check for obstructions, ensure level installation, normal ice maker sounds |
| Water leaking on floor | Clogged defrost drain, water line leak, ice maker issue | Clear defrost drain, check water connections, inspect ice maker |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal and temperature setting
- E2 / F2: Fresh food temperature too high - Check door seal and temperature setting
- E3 / F3: Defrost system error - Contact service center
- E4 / F4: Evaporator fan error - Check for obstructions
- E5 / F5: Compressor error - Contact service center
Manual Downloads
Current Model Manuals
GNE27JYMFS
27.8 cu. ft. French Door Refrigerator
GTS22KBPNR
22.1 cu. ft. Side-by-Side Refrigerator
GWE19JGLDS
18.6 cu. ft. Top Freezer Refrigerator
GDE25SGYFS
25.5 cu. ft. French Door Refrigerator
Popular Previous Models
GSS25GSHSS
25.6 cu. ft. Side-by-Side Refrigerator
PFE28PMKES
28.1 cu. ft. French Door Refrigerator
GSH25JSPS
25.0 cu. ft. Side-by-Side Refrigerator
GTE18DTNR
18.2 cu. ft. Top Freezer Refrigerator