Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight. Ensure level flooring.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from interior and exterior surfaces.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure refrigerator is level from front to back and side to side.
- Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved materials. Check for leaks.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15-20 amp dedicated circuit. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance: 1" at sides, 2" at back, and sufficient space for door swing.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | GNE29GMKES / GFE28GYNFS |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28.1 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.5 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Electronic Touch Controls |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 325 lbs |
| Door Swing | Reversible (90° / 110°) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional 5-year extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you add multiple items or need to quickly chill beverages and food items.
Turbo Freeze Setting
Quickly freezes items by increasing freezer airflow, perfect for freezing large quantities of food or making ice rapidly.
Freshness Filters
Triple filtration system removes odors and keeps food fresher longer by circulating purified air throughout compartments.
Adjustable Gallon Door Bins
Customizable door storage that accommodates gallon-sized containers and can be repositioned to fit various bottle sizes.
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout refrigerator and freezer compartments.
External Water & Ice Dispenser
Convenient through-the-door access to filtered water and ice without opening the refrigerator doors.
Temperature Management System
Precise Temp Control
Digital controls allow precise temperature adjustment in 1° increments for optimal food preservation
Dual Evaporators
Separate cooling systems for refrigerator and freezer prevent odor transfer and maintain ideal humidity
Humidity-Controlled Crispers
Adjustable humidity settings keep produce fresh longer by maintaining optimal moisture levels
Door Alarm System
Audible alert sounds if refrigerator or freezer door is left open for more than 3 minutes
Vacation Mode
Energy-saving setting that maintains safe temperatures while you're away for extended periods
Quick Space Shelf
Adjustable tempered glass shelves that can be repositioned to accommodate tall items
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too warm, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, high humidity | Check door seals, minimize door openings, ensure proper ventilation |
| Water dispenser not working | Water supply issue, frozen water line, clogged filter | Check water supply, replace water filter, check for kinks in line |
| Ice maker not producing ice | Water supply issue, freezer too warm, ice maker turned off | Ensure freezer temperature is 0°F, check water supply, verify ice maker is on |
| Unusual noises | Normal operation sounds, items vibrating, condenser fan obstruction | Level refrigerator, secure items inside, check for obstructions |
| Water leaking on floor | Clogged defrost drain, damaged water line, improper installation | Clear defrost drain, check water connections, ensure proper leveling |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal, adjust temperature
- E2 / F2: Refrigerator temperature too high - Check door seal, adjust temperature
- E3 / F3: Defrost system issue - Contact service center
- E4 / F4: Communication error - Unplug for 5 minutes, then restart
- E5 / F5: Ice maker communication error - Reset ice maker
Manual Downloads
Current Model Manuals
GNE29GMKES
28.1 cu. ft. French Door
GFE28GYNFS
27.8 cu. ft. French Door
GTS22KSNRSS
22.1 cu. ft. Top Freezer
GSE25GSHSS
24.6 cu. ft. Side-by-Side
Popular Previous Models
GTE18GMHES
18.2 cu. ft. Top Freezer
GSH25JFXASS
25.0 cu. ft. Side-by-Side
PFE28PMKES
27.8 cu. ft. French Door
GTS18FBSARWW
17.5 cu. ft. Top Freezer