Installation Guide
Tools Needed:
- Level
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight, on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tapes, and protective films from the refrigerator interior and exterior.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved materials. Check for leaks.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15A dedicated outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 1 inch at back, 2 inches at top, and 2 inches on both sides for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | GNE27JYMFS / GSE25JGPASS |
| Type | French Door Refrigerator / Side-by-Side |
| Color | Stainless Steel / Black Stainless / White |
| Total Capacity | 26.6 cu. ft. / 25.0 cu. ft. |
| Fresh Food Capacity | 17.6 cu. ft. / 15.6 cu. ft. |
| Freezer Capacity | 9.0 cu. ft. / 9.4 cu. ft. |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh / 655 kWh |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34 inches / 69 x 36 x 34 inches |
| Weight | 305 lbs / 298 lbs |
| Ice Maker Type | In-Door / In-Freezer |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment to preserve freshness of newly added groceries and quickly recover temperature after door openings.
Advanced Water Filtration
GE SmartWater™ filtration system reduces 99% of lead and 70 other contaminants for cleaner, better-tasting water and ice.
CustomCool™ Drawer
Multi-purpose drawer with four temperature settings for meat, snacks, beverages, or wine, providing optimal storage conditions.
Hot Water Dispenser
Instant hot water at 190°F perfect for tea, coffee, soups, and other hot beverages, with safety lock feature.
SmartHQ™ Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, receiving filter change alerts and troubleshooting assistance.
Door Alarm System
Audible alert notifies you if the refrigerator or freezer door is left open, helping to prevent energy waste and food spoilage.
Temperature Management System
Fresh Food Section
Optimal temperature range: 35°F to 38°F for maximum food preservation
Freezer Section
Optimal temperature range: 0°F to 5°F for long-term food storage
Crisper Drawers
Humidity-controlled compartments for fruits and vegetables
Meat Drawer
Dedicated compartment with lower temperature for meat preservation
Quick Freeze
Rapid freezing function to preserve food quality and nutrients
Vacation Mode
Energy-saving setting for extended absences while keeping freezer operational
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, defrost if needed |
| Water dispenser not working | Water supply issue, frozen water line, clogged filter | Check water supply, thaw water line, replace water filter |
| Ice maker not producing ice | Water supply issue, freezer temperature too warm | Check water supply, ensure freezer temperature is 0°F to 5°F |
| Unusual noises | Normal operation sounds, items vibrating, leveling issue | Identify normal sounds, secure items, re-level refrigerator |
| Water leakage | Clogged defrost drain, damaged water line | Clear defrost drain, check water line connections |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature sensor issue - Contact service center
- E2 / F2: Fresh food temperature sensor issue - Contact service center
- E3 / F3: Defrost sensor failure - Contact service center
- E4 / F4: Door switch malfunction - Check door alignment and switches
- E5 / F5: Communication error - Power cycle refrigerator
Manual Downloads
Current Model Manuals
GNE27JYMFS
26.6 cu. ft. French Door Refrigerator
GSE25JGPASS
25.0 cu. ft. Side-by-Side Refrigerator
GTE18GMHES
18.1 cu. ft. Top Freezer Refrigerator
GFE26JYMFS
26.2 cu. ft. Fingerprint Resistant
Popular Previous Models
GNE25JMKES
25.5 cu. ft. French Door Refrigerator
GSE23GSHSS
22.6 cu. ft. Side-by-Side Refrigerator
GTS18FTHWW
18.0 cu. ft. Top Freezer Refrigerator
PFE28PMKES
27.8 cu. ft. Profile Series Refrigerator