Installation Guide
Tools Needed:
- Adjustable wrench set
- Level
- Screwdrivers (flat and Phillips)
- Torx bit set
- Multimeter
- Refrigerant manifold gauge set
Step-by-Step Installation
- Choose Installation Location: Select a location with adequate ventilation, away from heat sources, on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts, tapes, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
- Electrical Connection: Connect to a dedicated 115V, 60Hz, 15A grounded outlet. Do not use an extension cord.
- Clearance Requirements: Ensure minimum clearances: 1" sides, 2" back, 4" top for proper ventilation.
- Door Alignment: Adjust door hinges to ensure proper alignment and sealing.
- Initial Startup: Allow refrigerator to stand upright for 4 hours before initial startup to stabilize refrigerant.
- Test Operation: Run through all modes to check for proper cooling, ice making, and door seal integrity.
Specifications
| Model Series | GNE25JGKBF / GNE25JMKBF |
| Type | French Door Refrigerator with Bottom Freezer |
| Color | Black Stainless / Fingerprint Resistant |
| Total Capacity | 25.5 cu. ft. |
| Fresh Food Capacity | 16.6 cu. ft. |
| Freezer Capacity | 8.9 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35.75 inches |
| Weight | 328 lbs |
| Refrigerant Type | R-600a (Isobutane) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and parts
- Additional Coverage: Optional 5-year extended warranty available
For warranty service, contact GE Appliances Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment by increasing compressor speed and fan operation, ideal for quickly chilling large quantities of food.
Turbo Freeze Setting
Accelerates freezing in the freezer compartment by maximizing compressor performance for quick freezing of fresh foods.
Precise Fill Water Dispenser
Dispenses measured amounts of filtered water with ounce precision, eliminating the need for measuring cups.
Triple Evaporator System
Three separate cooling systems maintain optimal humidity and temperature in refrigerator, freezer, and convertible compartments independently.
SmartHQ Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments, filter status checks, and diagnostic alerts.
Convertible Drawer
Flexible storage drawer that can be switched between refrigerator and freezer temperatures to accommodate changing storage needs.
Advanced Cooling Systems
Multi-Air Flow System
Evenly distributes cold air throughout all compartments for consistent temperature maintenance
Humidity-Controlled Crispers
Adjustable humidity settings extend freshness of fruits and vegetables
Quick Space Shelf
Adjustable shelving system that can be reconfigured to accommodate tall items
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout all compartments
Door Alarm System
Audible and visual alerts for doors left ajar or temperature fluctuations
Filter Change Indicator
Monitors water filter usage and alerts when replacement is needed
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, compressor failure, thermostat malfunction | Check power supply, test compressor, verify thermostat operation |
| Excessive frost in freezer | Door seal leak, defrost system failure, frequent door openings | Check door seals, test defrost heater and thermostat, educate user |
| Water dispenser not working | Water supply issue, frozen line, filter clogged, solenoid valve failure | Check water supply, inspect for frozen lines, replace filter, test solenoid |
| Ice maker not producing ice | Water supply issue, frozen fill tube, mold thermostat failure | Check water supply, inspect fill tube, test mold thermostat |
| Unusual noises | Fan obstruction, compressor issues, loose components | Check evaporator and condenser fans, inspect compressor mounts |
| Display panel not working | Power issue, control board failure, wiring problem | Check power to control board, test control board, inspect wiring harness |
Error Codes
- FF / F2: Freezer temperature sensor failure - Replace freezer sensor
- RF / R2: Refrigerator temperature sensor failure - Replace refrigerator sensor
- dF / d1: Defrost system failure - Check defrost heater, thermostat, and control board
- PF / P1: Power failure detected - Check power supply and control board
- FC / F3: Communication error - Check wiring between control boards
- CC / C1: Compressor communication error - Check compressor and inverter board
Manual Downloads
Current Model Manuals
GNE25JGKBF
25.5 cu. ft. French Door Refrigerator
GNE25JMKBF
25.5 cu. ft. Fingerprint Resistant
GNE27JYMKBF
27.0 cu. ft. SmartHQ Refrigerator
GNE23JYKKFF
23.1 cu. ft. Counter Depth
Popular Previous Models
PFE28KYNFS
28.1 cu. ft. French Door
GTS22KBPNRWW
22.2 cu. ft. Top Freezer
GSE25GSHSS
25.6 cu. ft. Side-by-Side
PVD28BYNFS
27.8 cu. ft. Door-in-Door