Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Shipping Materials: Remove all shipping bolts, tapes, and packaging materials from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
- Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve using a certified water line kit.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord or power strip.
- Clearance Check: Ensure proper clearance (minimum 1 inch on sides, 2 inches at back, and 1 inch at top) for ventilation.
- Initial Setup: Allow the refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial cooling cycle.
Specifications
| Model Series | GNE29GMKES / GFE29GYNFS |
| Type | French Door Refrigerator with Bottom Freezer |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 28.7 cu. ft. |
| Fresh Food Capacity | 19.2 cu. ft. |
| Freezer Capacity | 9.5 cu. ft. |
| Noise Level | 39 dB |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 330 lbs |
| Water Filter | RPWFE (Every 6 months) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you need to quickly chill items or after adding a large load of groceries.
Door Alarm System
Alerts you when the refrigerator or freezer door has been left open for an extended period to prevent energy waste and food spoilage.
Spillproof Glass Shelves
Tempered glass shelves contain spills and are easy to clean. Adjustable to accommodate items of various heights.
LED Lighting
Energy-efficient LED lighting provides bright, even illumination throughout the refrigerator and freezer compartments.
External Water and Ice Dispenser
Convenient access to filtered water and ice without opening the doors, helping to maintain consistent temperatures.
Humidity-Controlled Crispers
Independently controlled humidity drawers keep fruits and vegetables fresh longer by maintaining optimal moisture levels.
Temperature Zones Explained
Fresh Food Section
Optimal temperature range: 35-38°F (1.7-3.3°C) for dairy, beverages, and leftovers
Meat Drawer
Cooler temperature zone: 30-32°F (-1 to 0°C) for extended meat and fish freshness
Crisper Drawers
Humidity-controlled: High for vegetables, low for fruits to prevent ethylene gas effects
Freezer Section
Deep freeze: 0°F (-18°C) for long-term storage of frozen foods and ice cream
Door Bins
Variable temperature: Ideal for condiments, juices, and frequently accessed items
Quick Space Shelf
Flexible storage: Adjustable shelf for tall items like pitchers and wine bottles
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, dirty condenser coils, faulty compressor | Check power supply, clean condenser coils, verify compressor operation |
| Freezer too warm | Door not sealing, frost buildup, defrost system failure | Check door seal, defrost manually, test defrost heater and thermostat |
| Ice maker not working | Water supply issue, clogged filter, faulty fill valve | Check water supply, replace water filter, test ice maker fill valve |
| Water dispenser slow or not working | Clogged filter, kinked water line, low water pressure | Replace water filter, check water line, verify water pressure (40-120 psi) |
| Unusual noises | Fan obstruction, compressor issues, ice buildup | Check evaporator and condenser fans, listen for compressor sounds, defrost if needed |
| Water leaking inside or under unit | Clogged defrost drain, damaged water line, overfilled ice maker | Clear defrost drain, check water connections, inspect ice maker assembly |
Error Codes
- E0 / F0: Temperature sensor failure - Check/replace fresh food sensor
- E1 / F1: Temperature sensor failure - Check/replace freezer sensor
- E2 / F2: Defrost sensor failure - Check/replace defrost sensor
- E3 / F3: Communication error - Check control board connections
- E4 / F4: Door switch error - Check door switch operation
- E5 / F5: Ice maker communication error - Check ice maker connections
- FF / dF: Defrost system failure - Check defrost heater and thermostat
Manual Downloads
Current Model Manuals
GNE29GMKES
28.7 cu. ft. French Door Refrigerator
GFE29GYNFS
28.7 cu. ft. Fingerprint Resistant
GTE18GMHES
18.2 cu. ft. Top Freezer Refrigerator
GSE25GSHSS
25.5 cu. ft. Side-by-Side Refrigerator
Popular Previous Models
GTS22KBPDRWW
22.1 cu. ft. Top Freezer Refrigerator
GSH25JFPASS
25.5 cu. ft. Side-by-Side Refrigerator
PFE28PMKES
27.8 cu. ft. French Door Refrigerator
GTE21DTNRWW
20.6 cu. ft. Top Freezer Refrigerator