Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: For ice maker models, connect the water supply line to the refrigerator's water inlet valve.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance (minimum 1 inch on sides, 2 inches at back, 4 inches on top).
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run through initial cooling cycle.
Specifications
| Model Series | GNE27JYMFS |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Black Stainless |
| Total Capacity | 26.6 cu. ft. |
| Fresh Food Capacity | 17.5 cu. ft. |
| Freezer Capacity | 9.1 cu. ft. |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 330 lbs |
| Ice Maker Type | Internal with Through-the-Door Dispenser |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Quickly cools fresh food compartment when loading multiple groceries, helping to maintain food safety and quality.
Turbo Freeze Setting
Rapidly freezes items in the freezer compartment, preserving food quality and reducing ice crystal formation.
Advanced Water Filtration
GE SmartWater™ filtration system reduces 99% of lead and 30 other contaminants for cleaner, better-tasting water and ice.
CustomCool™ Drawer
Convertible drawer with four temperature settings for meat, snacks, beverages, or wine storage flexibility.
Wi-Fi Connect
SmartHQ enabled for remote control via smartphone app, allowing temperature adjustments, filter monitoring, and diagnostic checks.
Door Alarm
Audible alert sounds if refrigerator or freezer door is left open for more than 5 minutes to prevent energy waste.
Temperature Zones Explained
Fresh Food Section
Maintains optimal 37°F temperature for fruits, vegetables, dairy, and prepared foods
Freezer Section
Maintains 0°F temperature for frozen foods, ice cream, and long-term storage
CustomCool Drawer
Adjustable temperature from 34°F to 44°F for specialized storage needs
Crisper Drawers
Humidity-controlled compartments for optimal fruit and vegetable preservation
Door Bins
Temperature-stable storage for frequently accessed items like beverages and condiments
Meat Drawer
Specialized colder compartment for meat and fish storage at optimal temperatures
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too warm, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, faulty defrost system | Check door seal, minimize door openings, contact service if persistent |
| Water dispenser not working | Water supply issue, clogged filter, frozen water line | Check water supply, replace water filter, check for frozen lines |
| Ice maker not producing ice | Water supply issue, clogged filter, ice maker turned off | Check water supply, replace filter, ensure ice maker is activated |
| Unusual noises | Normal operation sounds, items touching back wall, unbalanced | Identify normal vs abnormal sounds, rearrange items, level refrigerator |
| Water leaking on floor | Clogged defrost drain, cracked water line, improper installation | Clear defrost drain, check water lines, ensure proper leveling |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal and temperature setting
- E2 / F2: Fresh food temperature too high - Check door seal and temperature setting
- E3 / F3: Defrost system issue - Contact service center
- E4 / F4: Communication error - Power cycle refrigerator
- E5 / F5: Ice maker communication error - Check ice maker connections
Manual Downloads
Current Model Manuals
GNE27JYMFS
26.6 cu. ft. French Door Refrigerator
GNE25JYMFS
25.5 cu. ft. French Door Refrigerator
GNE23JYMFS
23.1 cu. ft. French Door Refrigerator
GNE21JYMFS
21.9 cu. ft. French Door Refrigerator
Popular Previous Models
GTS22KBPBRWW
22.1 cu. ft. Top Freezer Refrigerator
GSE25GSHSS
25.0 cu. ft. Side-by-Side Refrigerator
GFE26JSMSS
26.2 cu. ft. French Door Refrigerator
GTE18GMHMRWW
18.0 cu. ft. Top Freezer Refrigerator