Disassembly Guide
Required Tools:
- Phillips screwdriver set
- Flathead screwdriver
- Torx T15-T25 bits
- Nut driver set (1/4" - 5/16")
- Putty knife or panel removal tool
- Multimeter
Step-by-Step Disassembly
- Safety First: Unplug the washer from electrical outlet and turn off water supply valves.
- Remove Top Panel: Insert putty knife between top panel and front panel, release clips, and lift top panel off.
- Remove Control Panel: Remove screws securing control panel, disconnect wiring harnesses, and carefully lift panel away.
- Access Front Panel: Remove screws along front panel edges, release retaining clips, and remove front panel assembly.
- Remove Door Boot: Release spring clamp around door boot, carefully remove boot from front panel and drum.
- Access Pump and Motor: Remove rear access panel, disconnect drain pump and motor electrical connections.
- Remove Drum Assembly: Support drum, remove suspension springs and shock absorbers, carefully extract drum assembly.
Component Specifications
| Motor Type | Brushless Permanent Magnet Motor |
| Motor Voltage | 120V AC |
| Control Board | WH49X30510 (Main PCB) |
| Water Inlet Valve | WH49X10020 (Dual Solenoid) |
| Drain Pump | WH49X20310 (Centrifugal Type) |
| Door Lock Assembly | WH49X25420 (Electronic Lock) |
| Temperature Sensor | WH49X30530 (NTC Thermistor) |
| Pressure Switch | WH49X30540 (Water Level Sensor) |
| Suspension Springs | WH49X30550 (Vibration Dampeners) |
| Shock Absorbers | WH49X30560 (Drum Stabilizers) |
| Drive Belt | WH49X30570 (Poly-V Type) |
| Door Boot Seal | WH49X30580 (Molded Rubber) |
Replacement Parts Information
- Common Wear Parts: Door boot, drive belt, shock absorbers
- Electrical Components: Control board, motor, sensors
- Plumbing Components: Water valves, drain pump, hoses
- Mechanical Parts: Drum bearings, spider arm, suspension
For genuine GE parts, contact GE Appliances Parts at 1-800-626-2005 or visit GEAppliancesParts.com
Diagnostic Procedures
Error Code Retrieval
Access diagnostic mode by pressing specific button sequences on the control panel. Error codes will display on the control panel LED/LCD display for troubleshooting.
Component Testing
Use multimeter to test continuity, resistance, and voltage of electrical components including motor windings, sensors, valves, and control board outputs.
Water System Diagnostics
Test water inlet valves for proper solenoid operation, check pressure switch calibration, verify drain pump functionality and flow rates.
Motor Diagnostics
Test motor windings for shorts or opens, check hall effect sensors, verify motor control board communication and power output.
Control System Test
Verify control board power supply, test user interface functionality, check communication between main board and peripheral components.
Mechanical Inspection
Check drum bearings for wear, inspect suspension system, verify belt tension and alignment, examine door seal and locking mechanism.
Diagnostic Mode Access
Basic Diagnostics
Press POWER + START simultaneously for 3 seconds to enter basic diagnostic mode
Advanced Diagnostics
Press TEMP + SOIL LEVEL + SPIN SPEED for 5 seconds to access advanced service menu
Component Test Mode
Enter service mode and select individual components for manual activation and testing
Error History
Access stored error codes and fault history for recurring issue diagnosis
Calibration Mode
Recalibrate sensors, motor positioning, and water level detection systems
Factory Reset
Restore all settings to factory defaults (use with caution)
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Washer won't power on | Power supply issue, faulty control board, door lock failure | Check outlet power, test control board fuses, verify door lock mechanism |
| No water filling | Water valve failure, pressure switch issue, clogged inlet screens | Test water valve solenoids, calibrate pressure switch, clean inlet filters |
| Water won't drain | Drain pump failure, clogged drain hose, obstructed pump impeller | Test drain pump motor, clear drain line obstructions, clean pump housing |
| Excessive vibration | Unbalanced load, worn shock absorbers, loose suspension | Redistribute load, replace shock absorbers, tighten suspension components |
| Loud noises during operation | Worn drum bearings, foreign objects in drum, motor issues | Inspect and replace bearings, remove foreign objects, test motor assembly |
| Error codes displayed | Sensor failures, communication errors, component malfunctions | Reference error code chart, test indicated components, replace as needed |
Common Error Codes
- E01 / F01: Door lock failure - Check door lock mechanism and wiring
- E02 / F02: Drain issue - Test drain pump and check for obstructions
- E03 / F03: Water fill error - Check water valves and pressure switch
- E04 / F04: Temperature sensor fault - Test thermistor resistance
- E05 / F05: Motor control error - Check motor and control board communication
- E06 / F06: Communication error - Test wiring harnesses and connectors
- E07 / F07: Pressure switch fault - Calibrate or replace pressure sensor
- E08 / F08: Unbalanced load - Redistribute load and restart cycle
Technical Downloads
GE Profile Service Manuals
PTW900BPSWW
Profile Top Load Washer
PTW700BPSWW
Profile Front Load Washer
GFW850SPNRS
Profile Smart Washer
GFW650SPNRS
Profile Stackable Washer
Technical Documentation
Wiring Diagrams
Complete electrical schematics
Exploded Views
Parts breakdown diagrams
Technical Bulletins
Service updates and recalls
Calibration Guides
Sensor calibration procedures