Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- ¼" nut driver
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective film from the refrigerator.
- Adjust Door Swing: Configure door swing direction according to your kitchen layout (reversible doors included).
- Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply: Connect water line to the ice maker and water dispenser (if applicable). Use only GE-approved water line.
- Electrical Connection: Connect to a properly grounded 115V, 60Hz, AC only outlet. Do not use an extension cord.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | PSS28KYHFS |
| Type | Side by Side Refrigerator |
| Color | Fingerprint Resistant Stainless Steel |
| Capacity | 27.8 cubic feet |
| Fresh Food Capacity | 17.6 cubic feet |
| Freezer Capacity | 10.2 cubic feet |
| Control Type | Electronic Touch Controls with Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 608 kWh/year |
| Water Filter Type | RPWFE (Every 6 months) |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 305 lbs |
| Ice Maker Type | Built-in with Quick Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you add multiple items, helping to maintain food freshness and safety.
Quick Ice
Produces up to 50% more ice in the first 24 hours and continues making ice faster than standard ice makers.
Freshness Filters
Advanced filtration system removes odors and keeps food fresher longer while maintaining proper humidity levels.
Spillproof Glass Shelves
Tempered glass shelves contain spills and are easy to clean, with adjustable positions for flexible storage.
SmartHQ Technology
Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments and filter monitoring.
Door Alarm
Audible alert sounds if either door is left open for more than 5 minutes to prevent energy waste.
Temperature Zones Explained
Fresh Food Section
Maintains optimal 37°F temperature with humidity-controlled crispers for fruits and vegetables
Meat Drawer
Special drawer maintains near-freezing temperatures to keep meats fresh longer
Freezer Section
Maintains 0°F temperature with separate compartments for organized frozen food storage
Door Storage
Adjustable gallon door bins and can dispensers for maximum storage flexibility
Quick Space Shelf
Adjustable shelf that folds up to accommodate tall items like pitchers and bottles
Ice & Water Dispenser
External dispenser provides filtered water, ice cubes, and crushed ice without opening door
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature setting too warm, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, filter clogged, ice maker turned off | Check water supply, replace filter, ensure ice maker is activated |
| Water dispenser not working | Water filter needs replacement, water line frozen, dispenser lock on | Replace water filter, check for frozen line, check dispenser lock |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, defrost system issue | Check door seals, reduce door openings, contact service if persistent |
| Unusual noises | Refrigerator not level, items vibrating, normal compressor sounds | Level the refrigerator, secure items inside, some noise is normal |
| Water leaking on floor | Clogged defrost drain, water line connection loose, ice maker issue | Clear defrost drain, check connections, inspect ice maker |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature too high - Check door seal and temperature setting
- E2 / F2: Fresh food temperature too high - Check door seal and temperature setting
- E3 / F3: Defrost system error - Contact service center
- E4 / F4: Ice maker communication error - Reset ice maker
- E5 / F5: Water filter error - Replace water filter
Manual Downloads
Current Model Manuals
PSS28KYHFS
27.8 cu. ft. Smart Side by Side
PSS26KYHFS
26.2 cu. ft. Profile Series
PSS25KYHFS
25.5 cu. ft. Fingerprint Resistant
PSS23KYHFS
23.1 cu. ft. Counter Depth
Popular Previous Models
PFSF23KYHFS
22.6 cu. ft. French Door
GSS25GSHSS
25.5 cu. ft. Stainless Steel
GSE25GSHSS
25.5 cu. ft. Energy Star
GSHS6KGXWW
21.8 cu. ft. White Side by Side