GE Profile Repair Manual

Service Guide & Technical Documentation

Professional Series

Installation Guide

Tools Needed:

  • Multimeter
  • Torx screwdriver set
  • Nut drivers
  • Wire strippers
  • Service wrench set

Step-by-Step Installation

  1. Safety First: Disconnect power source before beginning any repair work. Verify power is off with voltage tester.
  2. Access Components: Remove service panels using appropriate Torx bits. Keep screws organized for reassembly.
  3. Diagnostic Connection: Connect diagnostic tool to service port for error code reading and system analysis.
  4. Component Testing: Test individual components using multimeter to verify proper voltage and resistance values.
  5. Part Replacement: Replace faulty components with genuine GE Profile parts following manufacturer specifications.
  6. System Calibration: Recalibrate sensors and controls after component replacement to ensure proper operation.
  7. Final Testing: Perform complete operational test cycle to verify all repairs are successful.
Warning: Only certified technicians should perform repairs. Incorrect installation may void warranty and create safety hazards.

Specifications

Model Series PGB911SEJSS
Type Gas Range with Air Fry
Color Stainless Steel
Burner Output 21,000 BTU
Oven Capacity 5.3 cu. ft.
Control Type Touch Controls with LCD Display
Energy Source Natural Gas / LP Convertible
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 47 x 30 x 29 inches
Weight 205 lbs
Warranty Period 1 Year Full / 5 Years Parts

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Burner Warranty: 5 years on burner system
  • Additional Coverage: Optional extended service plans available

For warranty service, contact GE Appliances Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Precision Cooking System

Advanced temperature control system with multiple sensors ensures accurate cooking temperatures and consistent results across all cooking modes.

Air Fry Technology

Integrated air fry system uses rapid air technology to crisp foods using little to no oil, providing healthier cooking options.

SmartHQ Enabled

Wi-Fi connectivity allows remote monitoring and control via smartphone app, including preheating, temperature adjustment, and cooking status.

Tri-Ring Burner

Professional-style burner provides precise heat control from simmer to boil with three concentric rings for optimal flame distribution.

Self-Clean Oven

High-temperature cleaning cycle eliminates the need for chemical cleaners, with steam clean option for light cleaning needs.

Precision Probes

Dual temperature probes monitor internal food temperature and automatically adjust cooking time for perfect results every time.

Cooking Technology Explained

Convection Bake

Even heat distribution with fan circulation for consistent baking results

Broil System

Dual broil elements for perfect searing and browning control

Proof Setting

Precise temperature control for optimal dough rising conditions

Warm Zone

Keep foods at serving temperature without overcooking

Slow Cook

Low temperature cooking for tenderizing meats and developing flavors

Dehydrate

Low temperature drying for preserving fruits, vegetables, and herbs

Troubleshooting

Problem Possible Cause Solution
Burner won't ignite Gas supply issue, igniter failure, clogged ports Check gas valve, test igniter voltage, clean burner ports
Oven not heating Bake element failure, temperature sensor issue, control board fault Test bake element resistance, calibrate sensor, check control board
Uneven cooking Convection fan failure, temperature sensor calibration Test convection fan motor, recalibrate oven temperature
Display errors Control board failure, loose connections, power surge Reset control board, check wiring connections, test power supply
Air fry not working Fan motor failure, heating element issue, control fault Test fan motor, check air fry element, verify control settings
Door won't lock Door latch mechanism, lock motor failure, safety switch Inspect latch mechanism, test lock motor, check safety switch

Error Codes

  • F1: Oven temperature sensor failure - Replace temperature sensor
  • F2: Oven over temperature - Check bake/broil elements
  • F3: Door lock failure - Inspect lock mechanism and switches
  • F4: Control communication error - Reset control board
  • F5: Clock display error - Check display connections
  • F6: Keypad error - Test keypad membrane and connections

Manual Downloads

Current Model Manuals

PGB911SEJSS

30" Gas Range with Air Fry

PGB925SEJSS

30" Dual Fuel Range

PGB935SEMSS

36" Professional Range

PGB960SEFSS

48" Pro Style Range

Popular Previous Models

PGS930SELSS

30" Slide-In Range

PGB908SEMSS

30" Smart Range

PGB700SEPSS

30" Induction Range

PGB900SEJSS

30" Convection Range

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.