GE Profile Refrigerator

Service Manual & Technical Guide

Professional Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Water line installation kit

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources and direct sunlight.
  2. Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is perfectly level from front to back and side to side.
  4. Connect Water Supply: Connect the water line to the refrigerator's water inlet valve for ice maker and water dispenser.
  5. Electrical Connection: Connect to a dedicated 120V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
  6. Clearance Requirements: Ensure proper clearance (minimum 1 inch on sides, 2 inches at back, 4 inches on top).
  7. Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Warning: Professional installation recommended for water line connections and electrical requirements to maintain warranty coverage.

Specifications

Model Series PFE28KYNFS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 27.8 cu. ft.
Fresh Food Capacity 18.2 cu. ft.
Freezer Capacity 9.6 cu. ft.
Control Type Electronic Touch Controls with Display
Energy Rating ENERGY STAR® Certified
Annual Energy Consumption 608 kWh/year
Power Requirements 120V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 35 inches
Weight 330 lbs
Water Filter Type RPWFE

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional 5-year extended warranty available

For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

TurboCool™ & TurboFreeze™

Rapid cooling technology that quickly lowers temperatures in both fresh food and freezer compartments, perfect for preserving freshness after grocery shopping.

Advanced Water Filtration

RPWFE filter reduces 15 contaminants including lead, mercury, and pharmaceuticals, with automatic filter monitoring and replacement indicator.

Precision Temperature Management

Multiple sensors and advanced algorithms maintain precise temperatures throughout the refrigerator for optimal food preservation.

Door-in-Door® Design

Quick access compartment allows you to reach frequently used items without opening the main refrigerator door, saving energy.

SmartHQ™ Technology

Wi-Fi enabled for remote monitoring and control via smartphone app, including temperature adjustment, filter status, and diagnostic alerts.

Adjustable Interior

Flexible shelving, gallon door bins, and customizable storage options to accommodate items of all shapes and sizes.

Temperature Zones Explained

Fresh Food Zone

Maintains 37°F (3°C) for optimal preservation of fruits, vegetables, and dairy products

Meat & Fish Drawer

Separate temperature-controlled drawer maintains 30°F (-1°C) for extended freshness

Freezer Zone

Maintains 0°F (-18°C) for long-term frozen food storage and preservation

Quick Chill Zone

Special compartment that rapidly cools beverages and deli items to serving temperature

Produce Crispers

Humidity-controlled drawers with independent temperature settings for different produce types

Door Storage

Temperature-stabilized door bins for condiments, beverages, and frequently accessed items

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, dirty condenser coils, door left open Check power supply, clean condenser coils, ensure door seals properly
Ice maker not working Water supply issue, clogged filter, freezer too warm Check water line, replace water filter, ensure freezer temperature is 0°F
Water dispenser not working Clogged filter, frozen water line, water pressure issue Replace water filter, check for frozen lines, verify water pressure (20-120 psi)
Excessive frost in freezer Door seal issue, frequent door openings, defrost system failure Check door seals, reduce door openings, check defrost heater and thermostat
Unusual noises Fan obstruction, compressor issue, ice buildup Check evaporator and condenser fans, listen for compressor noise, check for ice buildup
Display not working Power issue, control board failure, wiring problem Check power supply, reset circuit breaker, check control board connections

Error Codes

  • E0 / F0: Temperature sensor failure - Check sensor connections
  • E1 / F1: Freezer temperature too high - Check freezer operation
  • E2 / F2: Fresh food temperature too high - Check refrigerator operation
  • E3 / F3: Defrost system error - Check defrost heater and thermostat
  • E4 / F4: Door open error - Check door switches and alignment
  • E5 / F5: Communication error - Check wiring between control boards
  • WF: Water filter error - Replace water filter

Manual Downloads

Current Model Manuals

PFE28KYNFS

27.8 cu. ft. French Door

PFE29PYNDFS

29.1 cu. ft. Counter Depth

PSS28KYNFS

28.1 cu. ft. Side-by-Side

PVD28BYNFS

27.8 cu. ft. Built-in

Popular Previous Models

PHS93YPFS

36" French Door

PTS22LBSRSS

22 cu. ft. Top Freezer

PSS26KSHSS

26 cu. ft. Side-by-Side

PVD28BSSS

28 cu. ft. Built-in

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.