GE Profile Refrigerator

Repair Manual & Service Guide

French Door & Side-by-Side Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Socket set

Step-by-Step Installation

  1. Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
  2. Remove Packaging Materials: Remove all shipping materials, protective films, and transit bolts from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side for proper door operation.
  4. Connect Water Supply: Connect water supply line to the water inlet valve for ice maker and water dispenser. Use only new, food-grade water line.
  5. Electrical Connection: Connect to a dedicated 115V, 60Hz, 15-20 amp grounded outlet. Do not use an extension cord.
  6. Allow Stabilization: Let the refrigerator stand upright for at least 4 hours before plugging in to allow refrigerant to settle.
  7. Initial Setup: Plug in, set temperature controls, and allow 24 hours for proper cooling before loading food.
Warning: All installations must be performed by a qualified technician to ensure proper operation and maintain warranty coverage.

Specifications

Model Series PFE28KYNFS / PYE22KMKES
Type French Door Refrigerator
Color Stainless Steel / Black Stainless / White
Total Capacity 27.8 cu. ft.
Fresh Food Capacity 18.2 cu. ft.
Freezer Capacity 9.6 cu. ft.
Control Type Electronic Touch Controls with Display
Energy Rating ENERGY STAR® Certified
Annual Energy Use 685 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 34.5 inches
Weight 330 lbs
Water Filter RPWFE (Every 6 months)

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

TurboCool™ Setting

Rapidly cools the refrigerator compartment by up to 2.5 times faster than normal operation, perfect for quickly chilling beverages or recovering from door openings.

TurboFreeze™ Setting

Quickly freezes items by lowering freezer temperature and increasing airflow, freezing ice cream and other items faster to preserve texture and quality.

External Temperature Display

External digital display shows current refrigerator and freezer temperatures, allowing easy monitoring without opening doors.

Door Alarm System

Audible alarm alerts if refrigerator or freezer doors are left open for more than 5 minutes to prevent temperature rise and energy waste.

SmartHQ™ Technology

Wi-Fi enabled for remote control via smartphone app, allowing temperature adjustments, filter status monitoring, and energy usage tracking.

Advanced Water Filtration

RPWFE filter reduces 15 contaminants including lead, mercury, and pharmaceuticals, with electronic filter monitoring and auto-order capability.

Storage Features Explained

Fresh Food Organizer

Temperature-controlled drawer with humidity control for fruits and vegetables

Meat & Fish Drawer

Dedicated drawer with lower temperature setting for meat and fish preservation

Adjustable Gallon Door Bins

Spacious door storage that accommodates gallon-sized containers and bottles

Slide-Away Shelves

Adjustable tempered glass shelves that slide back for easy access to rear items

Freezer Organization

Multiple bins, baskets, and shelves for organized freezer storage

Ice & Water Dispenser

Dual ice makers produce cubed and crushed ice with filtered water dispenser

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, dirty condenser coils, faulty compressor Check power supply, clean condenser coils, verify compressor operation
Excessive frost in freezer Door seal issue, frequent door openings, defrost system failure Check door seals, reduce door openings, test defrost heater and thermostat
Water dispenser not working Water supply issue, clogged filter, frozen water line Check water supply, replace filter, check for frozen water line in freezer
Ice maker not producing ice Water supply issue, clogged filter, faulty ice maker assembly Check water supply to ice maker, replace filter, test ice maker components
Unusual noises Fan obstruction, compressor issue, ice buildup Check evaporator and condenser fans, inspect compressor, check for ice buildup
Display not working Power issue, control board failure, display board issue Check power supply, test control board, inspect display connections

Error Codes

  • E0 / F0: Temperature sensor failure - Check refrigerator temperature sensors
  • E1 / F1: Freezer temperature sensor failure - Check freezer temperature sensors
  • E2 / F2: Fresh food temperature sensor failure - Check fresh food temperature sensors
  • E3 / F3: Defrost temperature sensor failure - Check defrost temperature sensor
  • E4 / F4: Door switch failure - Check door switch operation
  • E5 / F5: Communication error - Check wiring between control boards
  • E6 / F6: Motor control error - Check evaporator fan motor
  • E7 / F7: Damper motor error - Check fresh food damper motor
  • E8 / F8: Ice maker communication error - Check ice maker connections

Manual Downloads

Current Model Manuals

PFE28KYNFS

27.8 cu. ft. French Door

PYE22KMKES

22.1 cu. ft. French Door

PVD28BYNFS

27.8 cu. ft. Built-in

PSS28KYNFS

27.8 cu. ft. Side-by-Side

Popular Previous Models

PFSF5RKZSS

25.6 cu. ft. French Door

PSS26MSRSS

25.6 cu. ft. Side-by-Side

PVD28BBNFS

27.8 cu. ft. Built-in

PHS9PSYSS

36" Built-in Side-by-Side

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.