Installation Guide
Tools Needed:
- Level
- Measuring tape
- Clean cloth
- Water source (for initial setup)
Step-by-Step Installation
- Choose Installation Location: Place on a flat, stable, and level countertop away from direct sunlight and heat sources.
- Remove Packaging: Remove all exterior and interior packaging materials, including any protective tape or foam.
- Clean Interior: Wipe the interior ice bin and water reservoir with a clean, damp cloth before first use.
- Water Reservoir Setup: Fill the removable water reservoir with clean, cold water up to the maximum fill line.
- Electrical Connection: Plug into a dedicated 120V, 60Hz grounded outlet. Do not use an extension cord or power strip.
- Initial Startup: Press the power button and select your preferred ice size setting. The first batch may take up to 24 hours.
- Test Operation: Allow the ice maker to complete its first cycle and verify proper ice production and collection.
Specifications
| Model Series | OPAL20PN |
| Type | Countertop Nugget Ice Maker |
| Color | Stainless Steel / Black |
| Ice Production | Up to 24 lbs per day |
| Ice Storage Capacity | 3 lbs |
| Noise Level | ≤ 45 dB |
| Control Type | Touch Controls with Digital Display |
| Energy Rating | ENERGY STAR® Certified |
| Water Consumption | 0.5 gallons per pound of ice |
| Power Requirements | 120V, 60Hz, 2.5A |
| Dimensions (HxWxD) | 16.5 x 14.2 x 17.3 inches |
| Weight | 23.5 lbs |
| Ice Type | Chewable Nugget Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Coverage: 3 years on compressor
- Additional Coverage: Optional Care+ protection plans available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Nugget Ice Technology
Produces the signature chewable, crunchy nugget ice that's soft yet durable, perfect for beverages and entertaining.
Opal 2.0 Enhanced System
Improved ice production system delivers 20% faster ice making and enhanced energy efficiency compared to previous models.
SmartHQ Connectivity
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor ice levels, schedule production, and receive filter reminders.
Dual Ice Size Selection
Choose between regular nugget size or smaller "snackable" nuggets for different preferences and uses.
Self-Cleaning Function
Automated cleaning cycle helps maintain hygiene and optimal performance with minimal user effort.
Quiet Operation
Advanced sound-dampening technology ensures quiet operation suitable for any room in your home.
Ice Production Modes
Regular Production
Standard mode for everyday use, balances speed and energy efficiency
Quick Ice
Maximum production speed for parties and gatherings
Energy Saver
Reduced energy consumption during off-peak hours
Sleep Mode
Minimal operation for overnight periods
Smart Schedule
Program production times based on your daily routine
Cleaning Cycle
Automated system cleaning and descaling
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker won't start | Power issue, water reservoir empty | Check power connection, ensure water reservoir is filled |
| Slow ice production | High ambient temperature, dirty filter | Move to cooler location, clean or replace water filter |
| Small or misshapen ice | Low water pressure, mineral buildup | Check water level, run cleaning cycle |
| Unusual noises | Ice blockage, component issue | Clear ice jam, ensure unit is level |
| Water leakage | Overfilled reservoir, loose connections | Don't exceed fill line, check all connections |
| Display error codes | System malfunction, sensor issues | Refer to error code guide, reset unit |
Error Codes
- E1: Water supply issue - Check water reservoir and refill
- E2: Ice full sensor error - Clear ice bin and reset
- E3: Temperature sensor fault - Unplug for 5 minutes, then restart
- E4: Motor/compressor issue - Contact service center
- E5: Communication error - Reset Wi-Fi connection
- E6: Cleaning required - Run cleaning cycle
Manual Downloads
Current Model Manuals
OPAL20PN
Opal 2.0 Nugget Ice Maker
OPAL20PNB
Opal 2.0 Black Edition
OPAL20PNS
Opal 2.0 SmartHQ Edition
OPAL20PNW
Opal 2.0 White Edition
Popular Previous Models
OPAL10PN
Original Opal Nugget Ice Maker
OPAL15PN
Opal 1.5 Enhanced Model
OPALPRO
Opal Professional Edition
OPALTRAV
Opal Travel Companion