Installation Guide
Tools Needed:
- Level
- Screwdrivers (flat and Phillips)
- Measuring tape
- Clean cloth
- Water source connection kit
Step-by-Step Installation
- Choose Installation Location: Select a level location near a water source and electrical outlet with proper ventilation around the unit.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the ice maker.
- Connect Water Supply: Connect the water supply line to the water inlet valve using the provided connection kit. Ensure connections are tight.
- Electrical Connection: Plug into a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord or power strip.
- Level the Ice Maker: Adjust the leveling feet to ensure the ice maker is perfectly level for optimal operation.
- Initial Setup: Press and hold the power button for 3 seconds to start the initial setup process.
- First Ice Production: Allow 24 hours for the first complete batch of ice. Discard the first three batches of ice.
Specifications
| Model Series | OPAL20PN |
| Type | Countertop Nugget Ice Maker |
| Color | Stainless Steel / Black |
| Ice Production | Up to 24 lbs per day |
| Storage Capacity | 3 lbs |
| Noise Level | 45 dB |
| Control Type | Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Water Consumption | 0.5 gallons per pound of ice |
| Power Requirements | 120V, 60Hz, 2.5A |
| Dimensions (HxWxD) | 16.5 x 14.2 x 17.3 inches |
| Weight | 33 lbs |
| Ice Type | Chewable Nugget Ice |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Warranty: 2 years on compressor
- Additional Coverage: Optional 3-year extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Chewable Nugget Ice
Produces the popular chewable nugget ice that's soft, chewable, and perfect for beverages. The ice is less dense than traditional ice cubes.
Opal 2.0 Technology
Advanced ice-making technology provides faster ice production and improved energy efficiency compared to previous models.
Smart Connectivity
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor ice production, schedule ice making, and receive alerts.
Self-Cleaning Function
Automatic cleaning cycle helps maintain optimal performance and ice quality by removing mineral buildup and sanitizing the system.
Quiet Operation
Advanced sound-dampening technology ensures quiet operation at only 45 dB, making it suitable for any room in your home.
Compact Design
Space-saving countertop design fits easily in kitchens, home bars, offices, or entertainment areas without requiring plumbing installation.
Ice Production Modes
Quick Ice
Maximum ice production for parties or gatherings
Eco Mode
Energy-saving mode for everyday use
Night Mode
Quiet operation with display lights off
Smart Schedule
Program ice production for specific times of day
Cleaning Cycle
Automatic system cleaning and descaling
Ice Size Control
Adjust nugget size for different preferences
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker won't start | Power issue, water supply problem | Check power supply, ensure water line is connected and turned on |
| Slow ice production | Room temperature too warm, water pressure low | Move to cooler location, check water pressure (minimum 20 psi) |
| Ice tastes unusual | First batches not discarded, water filter needs replacement | Discard first three batches, replace water filter every 6 months |
| Machine making noise | Normal operation sounds, unbalanced placement | Some noise is normal during ice harvest, ensure unit is level |
| Display shows error code | System error, sensor issue | Refer to error code guide below, reset unit if necessary |
| Ice not dispensing | Ice bridge, auger jam | Turn unit off, remove ice bridge, restart machine |
Error Codes
- E1: Water supply issue - Check water connection and pressure
- E2: Temperature sensor error - Contact service center
- E3: Ice full sensor error - Clean sensor, reset unit
- E4: Motor issue - Turn off and restart, contact service if persists
- E5: Communication error - Reset Wi-Fi connection
- E6: System error - Unplug for 5 minutes, then restart
Manual Downloads
Current Model Manuals
OPAL20PN
Opal 2.0 Nugget Ice Maker
OPAL20PBK
Opal 2.0 Black Edition
OPAL20PSS
Opal 2.0 Stainless Steel
OPAL20PWH
Opal 2.0 White Edition
Popular Previous Models
OPAL10PN
Original Opal Nugget Ice Maker
OPAL15PN
Opal 1.5 Enhanced Edition
OPAL20CW
Opal 2.0 Commercial Version
OPAL20PT
Opal 2.0 Portable Version