Installation Guide
Tools Needed:
- Phillips screwdriver
- Level
- Tape measure
- Drill (for built-in models)
- Stud finder (for over-the-range models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources and with easy access to electrical outlet.
- Clearance Requirements: Ensure minimum clearance of 3 inches on top, 2 inches on sides, and 1 inch at back for proper ventilation.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, 15-20 amp dedicated circuit. Do not use an extension cord.
- Countertop Installation: Place on flat, stable surface. Ensure leveling feet are adjusted for stability.
- Built-in Installation: Follow cabinet cutout dimensions precisely. Secure mounting brackets according to instructions.
- Over-the-Range Installation: Install ventilation ductwork according to local codes. Secure to wall studs for proper support.
- Test Operation: Run microwave for 5 minutes with a cup of water to verify proper operation and check for unusual noises.
Specifications
| Model Series | PVD28BPSRSS / PVM9179SF1SS |
| Type | Countertop / Built-in / Over-the-Range |
| Color | Stainless Steel / Black Stainless / White |
| Capacity | 2.2 cu. ft. |
| Power Output | 1200 Watts |
| Control Type | Touch Controls with LED Display |
| Energy Rating | Energy Star Certified |
| Turntable Size | 16.5 inches |
| Power Requirements | 120V, 60Hz, 15A |
| Dimensions (HxWxD) | 17 x 30 x 19 inches |
| Weight | 55 lbs (Countertop) / 75 lbs (Built-in) |
| Ventilation | 400 CFM (Over-the-Range models) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Magnetron Warranty: 10 years on microwave components
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Sensor Cooking Technology
Advanced humidity sensors automatically detect steam levels and adjust cooking time and power for perfect results every time, eliminating guesswork.
Inverter Technology
Delivers a steady stream of cooking power at lower settings for more even heating, better defrosting, and consistent cooking results.
Speed Cook
Combines microwave energy with convection heating to cook foods up to 50% faster than conventional ovens while achieving crispy, browned results.
Air Fry Capability
Specialized setting that circulates hot air to crisp foods with little to no oil, providing healthier fried food alternatives.
SmartHQ Technology
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor cooking progress, download recipes, and receive completion alerts.
EasyClean Interior
Stainless steel interior with special coating resists stains and makes cleaning easier. Steam Clean function helps loosen baked-on food.
Cooking Programs Explained
Auto Defrost
Automatically calculates defrosting time based on weight and type of food
Sensor Reheat
Intelligently reheats leftovers to perfect serving temperature
Popcorn
Optimized setting for perfect microwave popcorn every time
Beverage
Heats drinks to ideal temperature without boiling over
Potato
Cooks potatoes evenly for fluffy results
Frozen Entree
Specialized program for frozen meals and dinners
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Microwave won't start | Door not closed properly, child lock engaged, power issue | Ensure door is latched completely, check child lock, verify power supply |
| Uneven cooking | Turntable not rotating, improper food placement | Check turntable operation, arrange food evenly on turntable |
| Sparking inside | Metal object in cavity, damaged waveguide cover | Remove all metal objects, inspect waveguide cover for damage |
| Display shows error code | Sensor error, door switch failure, control board issue | Unplug for 1 minute, then retry. If persists, contact service |
| Unusual noises | Turntable motor issue, cooling fan obstruction | Check for obstructions, ensure proper ventilation clearance |
| Food not heating | Magnetron failure, high voltage diode issue | Contact authorized service technician for repair |
Error Codes
- F1: Temperature sensor failure - Contact service center
- F2: Door switch error - Check door alignment and switches
- F3: Humidity sensor error - Clean sensor area, ensure proper ventilation
- F4: Communication error - Unplug for 5 minutes, then retry
- F5: Keypad error - Clean control panel, check for moisture
- F6: Magnetron error - Contact authorized service technician
Manual Downloads
Current Model Manuals
PVD28BPSRSS
2.2 cu.ft. Built-in Microwave
PVM9179SF1SS
1.9 cu.ft. Over-the-Range
JES2251SJSS
2.2 cu.ft. Countertop
PEM31SF2SS
1.7 cu.ft. Built-in Speed Cook
Popular Previous Models
JVM1790SKSS
1.7 cu.ft. Over-the-Range
PEB9159SJSS
1.5 cu.ft. Built-in
JES1145SJSS
1.1 cu.ft. Countertop
PEM31DF1WW
1.7 cu.ft. White Built-in