Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Wire strippers
- Tape measure
- Cutout template
Step-by-Step Installation
- Prepare Countertop: Create cutout in countertop using provided template. Ensure minimum clearance requirements are met.
- Disconnect Power: Turn off power at circuit breaker before beginning installation.
- Electrical Connection: Connect to dedicated 240V, 40-50A circuit as specified for your model. Follow local electrical codes.
- Position Cooktop: Place cooktop into countertop cutout, ensuring it sits level and flush with counter surface.
- Secure Mounting: Use mounting brackets to secure cooktop to underside of countertop.
- Connect Ventilation: If equipped with downdraft ventilation, connect ductwork according to specifications.
- Final Check: Ensure all connections are secure, restore power, and test all cooking zones.
Specifications
| Model Series | PHP9036 / PHP9030 |
| Type | Induction Cooktop |
| Color | Black Glass / Stainless Steel |
| Number of Elements | 5 (36") / 4 (30") |
| Total Power | 7,400 Watts |
| Control Type | Touch Controls with Digital Display |
| Element Sizes | 6", 7", 9", 11" (Flex Zone) |
| Voltage Requirements | 240V, 60Hz |
| Amperage | 40-50A (depending on model) |
| Dimensions (Cutout) | 35.5 x 20.5" (36") / 29.5 x 20.5" (30") |
| Cooktop Thickness | 2.25" |
| Warranty | 1 Year Full / 5 Years on Induction Elements |
Warranty Information
- Full Warranty: 1 year parts and labor
- Element Warranty: 5 years on induction elements
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Precise Induction Cooking
Induction technology provides instant heat response and precise temperature control, offering superior cooking performance with energy efficiency.
Flexible Cooking Zone
The flexible cooking zone combines two elements into one large cooking surface, accommodating various pot sizes and shapes simultaneously.
Power Boost
Boost function delivers maximum power to quickly bring water to boil or sear meats, then automatically returns to selected cooking temperature.
Precision Temperature Control
Set exact temperatures from 100°F to 450°F for precise cooking techniques like melting chocolate or maintaining perfect simmer.
SmartDispense™ Ventilation
Integrated downdraft ventilation system with automatic height adjustment and smart sensors that increase fan speed when needed.
Bridge Element
Connect two cooking zones to create an elongated cooking surface perfect for griddles, roasting pans, or multiple pots.
Cooking Modes Explained
Melt
Low, consistent heat perfect for melting butter, chocolate, or cheese without burning
Simmer
Maintains gentle simmer for sauces, soups, and stews without boiling over
Sear
High heat for perfect searing of meats while locking in juices and flavor
Boil
Rapid boiling function that automatically reduces to selected temperature
Keep Warm
Maintains food at safe serving temperature without continuing to cook
Timer
Independent timer for each cooking zone with automatic shut-off
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cooktop won't turn on | Power issue, child lock activated, control lock | Check circuit breaker, disable child lock, unlock controls |
| Element not heating | Wrong cookware, pan detection error, overload protection | Use induction-compatible cookware, ensure proper pan placement, wait for cool down |
| Error code displayed | System error, temperature sensor issue, electrical fault | Note error code, turn off power for 5 minutes, restart |
| Uneven heating | Pan not centered, warped cookware, incorrect pan size | Center pan on element, use flat-bottomed cookware, match pan to element size |
| Fan running continuously | Overheating protection, ventilation system active | Allow to cool, check for obstructions, normal operation for ventilation models |
| Touch controls not responding | Wet surface, control lock, system reset needed | Dry surface completely, unlock controls, reset at circuit breaker |
Error Codes
- F1 / F2: Temperature sensor error - Contact service
- F3 / F4: Overheating protection - Allow to cool, check ventilation
- F5: Power supply issue - Check electrical connection
- F6 / F7: Communication error - Reset at circuit breaker
- F8: Element fault - Contact service center
- LC: Child lock activated - Press and hold lock button for 3 seconds
Manual Downloads
Current Model Manuals
PHP9036SJSS
36" Induction Cooktop with Ventilation
PHP9030SJSS
30" Induction Cooktop
PHP9036DJBB
36" Black Induction Cooktop
PHP9030DJBB
30" Black Induction Cooktop
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