Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Pliers
- Tape measure
- Water line kit
Step-by-Step Installation
- Choose Installation Location: Select a location near water supply and electrical outlet on a solid, level surface.
- Remove Packaging Materials: Remove all shipping materials and protective films from the ice maker.
- Connect Water Supply: Connect water supply line to the water inlet valve. Use only food-grade water line.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Ice Maker: Adjust the leveling feet to ensure the ice maker is level from front to back and side to side.
- Initial Setup: Allow 24 hours for the ice maker to cool down and begin ice production.
- Test Run: Run the ice maker through initial cycles to check for leaks and proper operation.
Specifications
| Model Series | PIM25S, PIM30S |
| Type | Undercounter & Countertop Ice Maker |
| Color | Stainless Steel / Black Stainless |
| Ice Production | 25-30 lbs per day |
| Storage Capacity | 15-20 lbs |
| Noise Level | 45 dB |
| Control Type | Touch Controls with Digital Display |
| Ice Types | Cubed, Crushed, Slow Melt |
| Water Consumption | 3.5 gallons per 100 ice cubes |
| Power Requirements | 115V, 60Hz, 2.5A |
| Dimensions (HxWxD) | 34.5 x 23.5 x 24.5 inches |
| Weight | 85 lbs |
| Ice Size Options | Small, Medium, Large |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and cooling system
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Slow Melt Ice Technology
GE's proprietary Slow Melt ice lasts up to 40% longer than regular ice, keeping drinks cold without excessive dilution.
Undercounter Design
Built-in design allows for seamless integration into kitchen cabinetry or bar areas with front ventilation system.
SmartHQ Connectivity
Wi-Fi enabled for remote control via smartphone app, allowing you to monitor ice production, adjust settings, and receive alerts.
Three Ice Types
Choose between cubed, crushed, and Slow Melt ice with the touch of a button for any beverage or occasion.
Clean Water Filtration
Built-in water filtration system removes impurities for cleaner, better-tasting ice and reduces scale buildup.
Quick Ice Production
Produces first batch of ice in as little as 15 minutes with continuous production capability.
Ice Types Explained
Slow Melt Cubes
Denser ice that melts slower, perfect for cocktails and mixed drinks
Regular Cubes
Standard ice cubes for everyday use and water glasses
Crushed Ice
Finely crushed ice for slushies, smoothies, and medical use
Large Cubes
Oversize cubes for whiskey and spirits that melt slowly
Small Cubes
Smaller cubes that cool drinks quickly for soda and juice
Half Cube
Medium-sized cubes that balance cooling speed and melt rate
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker won't start | Power issue, water supply problem | Check power supply, ensure water line is connected and turned on |
| No ice production | Low water pressure, clogged filter, temperature too warm | Check water pressure, replace water filter, ensure room temperature is below 90°F |
| Small or thin ice | Low water flow, mineral buildup | Check water pressure, clean water filter, descale unit |
| Ice tastes bad | Old water filter, contaminated water line | Replace water filter, flush water lines, clean ice bin |
| Unusual noises | Fan obstruction, compressor issue | Check for obstructions, ensure unit is level, contact service if persistent |
| Ice clumping together | Temperature fluctuations, infrequent use | Use ice regularly, ensure consistent room temperature, clean ice bin |
Error Codes
- E1: Water supply issue - Check water line and pressure
- E2: Temperature sensor failure - Contact service center
- E3: Evaporator temperature too high - Check ventilation, clean condenser
- E4: Ice full sensor error - Check sensor, empty ice bin
- E5: Communication error - Power cycle unit
- E6: Motor/gear issue - Contact service center
Manual Downloads
Current Model Manuals
PIM25SSCSS
25 lb Undercounter Ice Maker
PIM30SBLSS
30 lb Black Stainless Ice Maker
PIM25SFRSS
25 lb Front Vent Ice Maker
PCT25BPSSS
25 lb Countertop Ice Maker
Popular Previous Models
PIM20SSCSS
20 lb Undercounter Ice Maker
PIM22SBLSS
22 lb Built-in Ice Maker
PCT15WPSWW
15 lb Portable Ice Maker
PIM18SFRSS
18 lb Freestanding Ice Maker