GE Profile Ice Maker Troubleshooting Manual

User Manual & Troubleshooting Guide

Refrigerator & Standalone Models

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Pliers
  • Tape measure
  • Water line kit (if not included)

Step-by-Step Installation

  1. Choose Installation Location: Select a location near water supply line and electrical outlet. Ensure proper ventilation around the unit.
  2. Remove Shipping Materials: Remove all protective packaging and shipping restraints from the ice maker.
  3. Connect Water Supply: Connect the water supply line to the inlet valve. Use only FDA-approved water lines.
  4. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  5. Level the Unit: Adjust the leveling legs to ensure the ice maker is level from front to back and side to side.
  6. Initial Setup: Allow 24 hours for the ice maker to cool down and begin ice production cycle.
  7. Test Run: Run the ice maker through initial cycles to check for leaks and proper operation.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series PFE28KYNFS / PYE22KMKES
Type Built-in Refrigerator Ice Maker / Standalone Ice Maker
Color Stainless Steel / Black Stainless / White
Ice Production Up to 4.5 lbs per day
Storage Capacity Up to 5 lbs
Noise Level 42 dB
Control Type Electronic Controls with Display
Energy Rating Energy Star Certified
Water Consumption 3.5 gallons per 100 lbs of ice
Power Requirements 115V, 60Hz, 2.5A
Dimensions (HxWxD) Varies by model (15-18" x 24-36" x 22-28")
Weight 45-85 lbs
Ice Types Cubed, Crushed, Slow Melt

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Undercounter Design

Built to fit seamlessly under countertops or within cabinetry for integrated kitchen design while providing professional-grade ice production.

Slow Melt Ice Technology

Proprietary ice formation process creates denser, slower-melting ice that lasts longer in drinks without diluting flavor.

Dual Ice Makers

Some models feature dual ice makers for continuous ice production, ensuring you never run out during parties or gatherings.

SmartHQ Enabled

Wi-Fi enabled for remote monitoring and control via smartphone app, allowing you to check ice levels, adjust settings, and receive alerts.

Advanced Filtration

Built-in water filtration system removes impurities and improves ice clarity and taste for better quality ice.

Quiet Operation

Sound-dampening technology and efficient compressor design ensure quiet operation suitable for open-concept living spaces.

Ice Types & Settings

Regular Cubes

Standard clear cubes perfect for everyday use in water, soda, and cocktails

Slow Melt Cubes

Denser cubes that melt slower, ideal for whiskey and premium spirits

Crushed Ice

Finely crushed ice perfect for blended drinks, slushies, and medical use

Extra Large Cubes

Large format cubes for cocktails that require slow dilution

Crescent Cubes

Unique crescent shape that stacks efficiently and melts evenly

Quick Ice Mode

Maximum production setting for parties and events

Troubleshooting

Problem Possible Cause Solution
Ice maker not producing ice Water supply issue, freezer temperature too warm Check water supply line, ensure freezer is at 0°F or below
Small or misshapen ice cubes Low water pressure, clogged filter, mineral buildup Check water pressure, replace filter, descale system
Ice tastes or smells bad Old filter, contaminated water source Replace water filter, check water source quality
Ice maker leaking water Clogged drain line, faulty water inlet valve Clear drain line, check and replace inlet valve if needed
Excessive noise during operation Unlevel installation, foreign objects in mechanism Level the unit, check for obstructions in ice maker
Ice dispenser not working Auger motor issue, control board failure Check auger motor, test control board functions
Ice clumping together Temperature fluctuations, infrequent use Maintain consistent temperature, use ice regularly

Error Codes

  • E01 / F01: Water supply issue - Check water line and inlet valve
  • E02 / F02: Temperature sensor failure - Check sensor connections
  • E03 / F03: Ice maker motor fault - Check motor and gears
  • E04 / F04: Communication error - Check control board connections
  • E05 / F05: Ice full sensor error - Check bin sensor
  • E06 / F06: Auger motor fault - Check auger mechanism
  • E07 / F07: Heater failure - Check defrost heater
  • E08 / F08: Door switch error - Check door alignment and switch

Maintenance Schedule

  • Monthly: Clean exterior, check for leaks
  • Every 6 Months: Replace water filter, clean ice bin
  • Annually: Deep clean interior, descale water system
  • As Needed: Clean condenser coils, check door seals

Manual Downloads

Current Model Manuals

PFE28KYNFS

French Door Refrigerator with Ice Maker

PYE22KMKES

Standalone Undercounter Ice Maker

PVD28BYNFS

4-Door Refrigerator with Dual Ice

PUE22KRYFS

Built-in Column Ice Maker

Popular Previous Models

PFSF22KYNFS

Side-by-Side with Ice & Water

GSS25GSHSS

25 Cu. Ft. Refrigerator Ice Maker

PWE23KMKES

23" Undercounter Ice Maker

GTE18GMHES

Top Freezer with Ice Maker

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.