Installation Guide
Tools Needed:
- Level
- Measuring tape
- Clean cloth
- Water source access
- Power outlet nearby
Step-by-Step Installation
- Choose Installation Location: Select a flat, stable countertop near a water source and electrical outlet with proper ventilation around the unit.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the ice maker.
- Prepare Water Connection: Connect the water supply line to the back of the unit. Ensure all connections are tight and secure.
- Initial Cleaning: Before first use, clean the ice maker's interior with a mild detergent and rinse thoroughly.
- Electrical Connection: Plug into a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Level the Unit: Adjust the leveling feet if necessary to ensure the ice maker sits level on the countertop.
- Initial Ice Production: Run the ice maker through its first cycle to flush the system and begin ice production.
Specifications
| Model Series | OPAL20 |
| Type | Countertop Nugget Ice Maker |
| Color | Stainless Steel / Black |
| Ice Production | Up to 24 lbs per day |
| Storage Capacity | 3 lbs |
| Noise Level | 45 dB |
| Control Type | Touch Controls with Digital Display |
| Ice Type | Chewable Nugget Ice |
| Water Consumption | 1.5 gallons per 24 hours |
| Power Requirements | 120V, 60Hz, 2.5A |
| Dimensions (HxWxD) | 16.5 x 14.2 x 17.3 inches |
| Weight | 32 lbs |
| Water Line Connection | Standard 1/4" quick connect |
Warranty Information
- Full Warranty: 1 year parts and labor
- Extended Coverage: Optional 2-year extended warranty available
- Motor Warranty: 5 years on compressor
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Nugget Ice Technology
Produces the perfect chewable, crunchy nugget ice that's soft yet durable, ideal for beverages and culinary uses.
Smart Connectivity
Connect to the SmartHQ app for remote control, ice production monitoring, and maintenance alerts from your smartphone.
Rapid Ice Production
Produces first batch of ice in as little as 20 minutes, with continuous production up to 24 pounds per day.
Self-Cleaning Function
Built-in cleaning cycle helps maintain optimal performance and ice quality with minimal user effort.
Quiet Operation
Advanced insulation and vibration dampening technology ensures quiet operation suitable for any room.
Energy Efficient
Energy Star certified design minimizes power consumption while maintaining high ice production capacity.
Ice Production Modes
Max Ice
Maximum production mode for high-demand situations and parties
Eco Mode
Energy-saving mode that optimizes production based on usage patterns
Sleep Mode
Reduced operation during nighttime hours for quiet operation
Quick Ice
Rapid production cycle for immediate ice needs
Smart Sense
Automatically adjusts production based on ambient temperature
Cleaning Cycle
Automated cleaning program for maintenance and hygiene
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker won't start | Power issue, water supply problem | Check power connection, ensure water supply is connected and turned on |
| Slow ice production | Room temperature too warm, water pressure low | Move to cooler location, check water pressure and filter |
| Ice tastes unusual | Need cleaning, water filter needs replacement | Run cleaning cycle, replace water filter |
| Unit making noise | Unlevel surface, ice buildup | Level the unit, run cleaning cycle to remove ice buildup |
| Display error codes | System errors, sensor issues | Consult error code guide, reset unit |
| Ice not dispensing | Ice jam, auger issue | Clear ice jam, check auger mechanism |
Error Codes
- E1: Water supply issue - Check water connection and pressure
- E2: Temperature sensor error - Contact service center
- E3: Ice full sensor error - Clear ice bin and reset
- E4: Motor error - Check for ice jams, contact service if persists
- E5: Communication error - Reset unit, check connections
- E6: Cleaning required - Run cleaning cycle
Manual Downloads
Current Model Manuals
OPAL20SS
Opal 2.0 Stainless Steel
OPAL20BK
Opal 2.0 Black Edition
OPAL20WH
Opal 2.0 White Edition
OPAL20SG
Opal 2.0 Slate Gray
Popular Previous Models
OPAL10
Original Opal Nugget Ice Maker
OPAL15
Opal 1.5 Enhanced Edition
OPALPRO
Opal Professional Series
OPALTRAV
Opal Travel Companion