GE Opal 2.0 Ice Maker

User Manual & Installation Guide

Countertop Nugget Ice Maker

Installation Guide

Tools Needed:

  • Level
  • Measuring tape
  • Clean cloth
  • Water source
  • Power outlet

Step-by-Step Installation

  1. Choose Installation Location: Place on a flat, stable, level surface near a power outlet and water source. Allow at least 4 inches of clearance on all sides.
  2. Remove Packaging: Remove all packaging materials, tape, and protective films from the ice maker.
  3. Clean Before First Use: Wash the ice basket and interior with mild soap and water. Rinse thoroughly.
  4. Water Connection: Fill the water reservoir with fresh, clean water. Do not overfill beyond the MAX line.
  5. Electrical Connection: Plug into a properly grounded 120V, 60Hz outlet. Do not use an extension cord or power strip.
  6. Initial Setup: Press the power button and select your preferred ice size setting.
  7. First Cycle: The first batch of ice may take 15-20 minutes. Discard the first batch as recommended.
Warning: Do not place near heat sources or in direct sunlight. Ensure proper ventilation around the unit.

Specifications

Model Series OPAL20
Type Countertop Nugget Ice Maker
Color Stainless Steel / Black
Ice Production Up to 24 lbs per day
Storage Capacity 3 lbs
Noise Level 45 dB
Control Type Touch Controls with LED Display
Ice Type Chewable Nugget Ice
Water Reservoir 2.5 L capacity
Power Requirements 120V, 60Hz, 2.5A
Dimensions (HxWxD) 14.2 x 15.4 x 16.5 inches
Weight 23.5 lbs
Water Source Manual fill or water line connection

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Extended Coverage: Optional 2-year extended warranty available
  • Commercial Use: 90-day warranty for commercial applications

For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

Nugget Ice Technology

Produces soft, chewable nugget ice that's perfect for beverages, smoothies, and therapeutic use. The unique texture is less dense than traditional ice.

Quick Ice Production

Produces first batch of ice in as little as 15 minutes, with continuous production to maintain a full ice basket throughout the day.

Smart Controls

Easy-to-use touch controls with LED display showing ice production status, ice basket fullness, and cleaning reminders.

Self-Cleaning Function

Built-in cleaning cycle helps maintain optimal performance and ice quality by removing mineral buildup and sanitizing internal components.

Compact Design

Space-saving countertop design fits easily in kitchens, offices, dorm rooms, or entertainment areas without requiring permanent installation.

Energy Efficient

Energy Star certified design uses less electricity than traditional ice makers while delivering superior ice production.

Ice Settings Explained

Small Nuggets

Produces smaller, denser nuggets ideal for cocktails and mixed drinks

Regular Nuggets

Standard chewable nuggets perfect for everyday beverages

Large Nuggets

Softer, larger nuggets excellent for therapeutic use and smoothies

Pebble Ice

Small pebble-style ice for those who prefer traditional texture

Quick Ice

Maximum production speed for parties and gatherings

Eco Mode

Energy-saving mode for overnight or low-demand periods

Troubleshooting

Problem Possible Cause Solution
Ice maker won't start Power issue, water reservoir empty Check power connection, ensure water reservoir is filled to proper level
Slow ice production Room temperature too warm, water temperature too high Move to cooler location, use cooler water, ensure proper ventilation
Ice tastes or smells unusual Dirty interior, old water, mineral buildup Clean interior, use fresh water, run cleaning cycle
Machine making noise Normal operation sounds, ice harvesting cycle Some noise is normal during ice production and harvest cycles
Ice too soft or too hard Incorrect setting, water temperature issue Adjust ice size setting, ensure water is at room temperature
Display error codes Various system issues Refer to error code section below, reset machine

Error Codes

  • E1: Water supply issue - Check water reservoir and refill
  • E2: Drain issue - Check drainage system
  • E3: Temperature sensor error - Unplug for 5 minutes, then restart
  • E4: Motor issue - Contact service center
  • E5: Ice full sensor error - Remove excess ice, reset sensor
  • E6: Communication error - Power cycle the unit
  • CLN: Cleaning reminder - Run cleaning cycle

Manual Downloads

Current Model Manuals

OPAL20

GE Opal 2.0 Nugget Ice Maker

OPAL20B

GE Opal 2.0 Black Edition

OPAL20SS

GE Opal 2.0 Stainless Steel

OPAL20W

GE Opal 2.0 White

Popular Previous Models

OPAL10

Original GE Opal Ice Maker

OPAL15

GE Opal 1.5 Ice Maker

OPALPRO

GE Opal Pro Commercial

OPALCLEAR

GE Opal Clear Ice Maker

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.