GE French Door Refrigerator

User Manual & Installation Guide

French Door Series

Installation Guide

Tools Needed:

  • Adjustable wrench
  • Level
  • Screwdrivers (flat and Phillips)
  • Tape measure
  • Pliers

Step-by-Step Installation

  1. Choose Installation Location: Select a location near electrical outlet with proper ventilation space around the refrigerator.
  2. Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
  3. Level the Refrigerator: Adjust the leveling legs to ensure the refrigerator is level from front to back and side to side.
  4. Connect Water Line (for ice maker): Connect the water supply line to the refrigerator's water inlet valve using a copper or plastic water line.
  5. Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
  6. Allow to Stand: Let the refrigerator stand upright for at least 4 hours before plugging it in.
  7. Initial Setup: Plug in the refrigerator, set the temperature controls, and allow 24 hours for proper cooling.
Warning: All installations must be performed by a qualified installer to ensure proper operation and maintain warranty coverage.

Specifications

Model Series GNE27JYMFS
Type French Door Refrigerator
Color Stainless Steel / Black Stainless
Total Capacity 26.6 cu. ft.
Fresh Food Capacity 17.5 cu. ft.
Freezer Capacity 9.1 cu. ft.
Control Type Electronic Touch Controls
Energy Rating ENERGY STAR® Certified
Annual Energy Use 608 kWh/year
Power Requirements 115V, 60Hz, 15A
Dimensions (HxWxD) 70 x 36 x 35 inches
Weight 328 lbs
Door Swing Reversible Doors

Warranty Information

  • Full Warranty: 1 year parts and labor
  • Sealed System Warranty: 5 years on compressor and related parts
  • Additional Coverage: Optional extended warranty available

For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com

Key Features

French Door Design

The convenient French door design provides easy access to fresh food items while maintaining efficient cold air retention and energy savings.

External Water & Ice Dispenser

Get filtered water and ice without opening the doors, featuring crushed ice, cubed ice, and chilled water options with a child lock safety feature.

Turbo Cool Setting

Quickly cools recently added groceries with increased fan speed and optimized temperature control to preserve food freshness.

Adjustable Gallon Door Bins

Spacious door bins accommodate gallon-sized containers and can be adjusted or removed for flexible storage options.

LED Lighting

Bright, energy-efficient LED lighting illuminates the entire interior for better visibility and longer lifespan compared to traditional bulbs.

Humidity-Controlled Crispers

Separate humidity controls for each crisper drawer allow optimal storage conditions for fruits and vegetables to extend freshness.

Temperature Zones Explained

Fresh Food Section

Maintains optimal 37°F temperature for dairy, beverages, and prepared foods

Crisper Drawers

Humidity-controlled compartments for fruits and vegetables

Meat & Deli Drawer

Separate temperature zone for meats and deli items at 32°F

Freezer Section

Maintains 0°F for frozen foods with adjustable shelves and bins

Door Storage

Adjustable bins for condiments, beverages, and frequently used items

Quick Freeze Zone

Special compartment for rapid freezing of fresh foods

Troubleshooting

Problem Possible Cause Solution
Refrigerator not cooling Power issue, temperature setting too high, dirty condenser coils Check power supply, adjust temperature settings, clean condenser coils
Ice maker not working Water supply issue, ice maker turned off, clogged filter Check water supply line, ensure ice maker is on, replace water filter
Water dispenser not working Clogged filter, frozen water line, water supply issue Replace water filter, check for frozen lines, verify water supply
Excessive frost in freezer Door not sealing properly, frequent door openings, faulty defrost system Check door seals, reduce door openings, contact service if persistent
Unusual noises Refrigerator not level, items vibrating, normal compressor sounds Level the refrigerator, secure items inside, some noise is normal
Water leaking on floor Clogged defrost drain, water line connection issue, overfilled ice bucket Clear defrost drain, check water connections, empty ice bucket

Error Codes

  • E0 / E1: Temperature sensor failure - Contact service center
  • E2 / E3: Freezer temperature issue - Check door seal and temperature setting
  • E4 / E5: Fresh food temperature issue - Check door seal and temperature setting
  • EF: Defrost system error - Contact service center
  • FF: Communication error - Unplug for 5 minutes then restart
  • d1 / d2: Door open alert - Check if doors are properly closed

Manual Downloads

Current Model Manuals

GNE27JYMFS

26.6 cu. ft. French Door Refrigerator

GNE25JYMFS

25.5 cu. ft. French Door Refrigerator

GNE23JYMFS

23.1 cu. ft. French Door Refrigerator

GNE21JYMFS

21.9 cu. ft. French Door Refrigerator

Popular Previous Models

PFE28KYNFS

28.1 cu. ft. French Door Refrigerator

PFE26KYNFS

26.2 cu. ft. French Door Refrigerator

GFE26JYMFS

26.2 cu. ft. Café French Door

PHS93LYPFS

27.8 cu. ft. French Door with Keurig

Note: For models not listed here, please visit the GE Appliances Support Website for complete documentation.