Installation Guide
Tools Needed:
- Level
- Tape measure
- Adjustable wrench
- Screwdrivers (flat and Phillips)
- Water line kit (for ice maker models)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, and on a solid, level floor.
- Remove Packaging Materials: Remove all shipping materials, tape, and protective films from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply (if applicable): Connect water line to ice maker and water dispenser using approved materials only.
- Electrical Connection: Connect to a properly grounded 120V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Requirements: Ensure proper clearance - 1" at back, 2" at top, and 1/2" on each side for ventilation.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and run initial ice maker cycle.
Specifications
| Model Series | Cafe Series French Door Refrigerators |
| Type | French Door with Bottom Freezer |
| Finish Options | Stainless Steel, Matte Black, Matte White |
| Total Capacity | 27.8 cu. ft. |
| Fresh Food Capacity | 18.6 cu. ft. |
| Freezer Capacity | 9.2 cu. ft. |
| Ice System | Internal Ice Maker with Dual Dispensers |
| Water Filter | RPWFE Advanced Water Filtration System |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Use | 641 kWh/year |
| Dimensions (HxWxD) | 70 x 36 x 34.5 inches |
| Weight | 330 lbs |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional 5-year extended warranty available
For warranty service, contact GE Appliances Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Advanced Water Filtration
RPWFE filtration system reduces 99% of lead and 50+ other contaminants, with electronic filter monitoring that alerts when replacement is needed.
Dual Ice System
Produces both cubed and crushed ice simultaneously, with separate storage bins to ensure you never run out of your preferred ice type.
Turbo Cool & Turbo Freeze
Rapid cooling features that quickly lower temperatures in the refrigerator or freezer compartments when needed, perfect for grocery loads or party preparations.
Customizable Temperature Zones
Multiple temperature-controlled drawers including a convertible drawer that can switch between refrigerator and freezer temperatures as needed.
SmartHQ Compatible
Wi-Fi enabled for remote monitoring and control via smartphone app, allowing temperature adjustments, filter monitoring, and diagnostic checks from anywhere.
Advanced Freshness System
Triple evaporator system maintains optimal humidity levels in different compartments to keep produce fresher longer and prevent odor transfer.
Temperature Zones Explained
Fresh Food Section
Maintains 37°F ideal for dairy, beverages, and most refrigerated items
Convertible Drawer
Adjustable from 34°F to 44°F for meats, deli items, or produce
Produce Preserver
High humidity crisper drawers maintain 90% humidity for fruits and vegetables
Freezer Section
Maintains 0°F for frozen food storage with separate compartments for organization
Quick Space
Flexible shelf that can be lowered to accommodate tall items like bottles
Door Storage
Adjustable gallon door bins and dedicated butter/cheese compartments
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, dirty condenser coils | Check power supply, adjust temperature settings, clean condenser coils |
| Ice maker not working | Water supply issue, filter clogged, ice maker turned off | Check water supply, replace water filter, ensure ice maker is ON |
| Water dispenser not working | Water filter needs replacement, water line frozen, dispenser lock on | Replace water filter, check for frozen line, disable dispenser lock |
| Excessive frost in freezer | Door not sealing properly, frequent door openings, gasket issue | Check door seal, minimize door openings, inspect and clean gasket |
| Unusual noises | Refrigerator not level, items vibrating, normal compressor sounds | Level the refrigerator, secure items inside, identify normal operating sounds |
| Display panel not working | Power surge, control board issue, child lock enabled | Reset power, check for control lock, disable child lock feature |
Error Codes
- E01 / F01: Temperature sensor failure - Contact service
- E02 / F02: Freezer temperature too high - Check door seal and temperature setting
- E03 / F03: Refrigerator temperature too high - Check door seal and temperature setting
- E04 / F04: Defrost system issue - Contact service
- E05 / F05: Communication error - Reset power to refrigerator
- WF / Water Filter: Filter needs replacement - Replace RPWFE water filter
Manual Downloads
Current Cafe Series Models
CYE22TSHSS
27.8 cu. ft. French Door Refrigerator
CYE22TSKSS
27.8 cu. ft. Smart French Door
CSE23GSHSS
23.1 cu. ft. Side-by-Side
CFE28USHSS
27.8 cu. ft. Built-In French Door
Popular Previous Models
PFE28PSHSS
27.8 cu. ft. French Door (Previous Gen)
PWE23PSHSS
22.6 cu. ft. French Door
CYE22TPKSS
27.8 cu. ft. with External Water
CSE23GPKSS
23.1 cu. ft. Smart Side-by-Side