Installation Guide
Tools Needed:
- Adjustable wrench
- Level
- Screwdrivers (flat and Phillips)
- Tape measure
- Water line kit (if connecting to water supply)
Step-by-Step Installation
- Choose Installation Location: Select a location with proper ventilation, away from heat sources, on a solid, level floor.
- Remove Packaging: Remove all shipping materials, tape, and protective films from the refrigerator.
- Adjust Leveling Legs: Adjust the front leveling legs to ensure the refrigerator is level from front to back and side to side.
- Connect Water Supply (Optional): Connect water supply line to the refrigerator's water inlet valve for ice maker and water dispenser.
- Electrical Connection: Connect to a properly grounded 115V, 60Hz, AC only outlet. Do not use an extension cord.
- Clearance Check: Ensure proper clearance - at least 1 inch on sides, 2 inches at back, and sufficient space for door swing.
- Initial Setup: Allow refrigerator to stand upright for 4 hours before plugging in. Set temperature controls and wait 24 hours for optimal cooling.
Specifications
| Model Series | GNE27JSMFSS |
| Type | French Door Refrigerator |
| Color | Stainless Steel / Fingerprint Resistant |
| Capacity | 27.7 Cubic Feet |
| Fresh Food Capacity | 18.2 cu ft |
| Freezer Capacity | 9.5 cu ft |
| Control Type | Electronic Touch Controls with LED Display |
| Energy Rating | ENERGY STAR® Certified |
| Annual Energy Consumption | 608 kWh/year |
| Power Requirements | 115V, 60Hz, 7.5A |
| Dimensions (HxWxD) | 70 x 36 x 35 inches |
| Weight | 330 lbs |
| Water Filter Type | RPWFE (Every 6 months) |
Warranty Information
- Full Warranty: 1 year parts and labor
- Sealed System Warranty: 5 years on compressor and related parts
- Additional Coverage: Optional extended warranty available
For warranty service, contact GE Customer Service at 1-800-432-2737 or visit GEAppliances.com
Key Features
Turbo Cool Setting
Rapidly cools the refrigerator compartment when you add multiple items, helping to maintain food freshness and safety.
Turbo Freeze Setting
Quickly freezes items in the freezer compartment, preserving food quality and preventing ice crystal formation.
Advanced Water Filtration
RPWFE filter reduces 15 contaminants including lead, chlorine, and pharmaceuticals, providing clean drinking water and ice.
Adjustable Gallon Door Bins
Spacious door bins that can accommodate gallon-sized containers and can be adjusted or removed for flexible storage.
Wi-Fi Connect
Connect to your home network for remote monitoring, filter replacement alerts, and diagnostics via smartphone app.
LED Lighting
Energy-efficient LED lighting throughout provides bright, even illumination without generating excess heat.
Storage Features Explained
Fresh Food Organization
Adjustable glass shelves, humidity-controlled crispers, and door bins for optimal food preservation
Freezer Organization
Slide-out freezer baskets, door storage, and quick freeze shelf for organized frozen food storage
Deli Drawer
Temperature-controlled drawer for meats, cheeses, and deli items at optimal preservation temperature
Convertible Drawer
Flexible storage drawer that can be used for either fresh food or freezer storage based on your needs
Egg Storage
Dedicated egg keeper in the door helps maintain egg freshness and prevents breakage
Butter Compartment
Temperature-controlled butter keeper maintains spreadable consistency
Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator not cooling | Power issue, temperature settings, blocked vents | Check power supply, adjust temperature settings, clear blocked air vents |
| Water dispenser not working | Water supply issue, clogged filter, frozen line | Check water supply, replace water filter, check for frozen water line |
| Ice maker not producing ice | Water supply, clogged filter, freezer temperature too warm | Ensure water connection, replace filter, check freezer temperature setting |
| Excessive frost in freezer | Door not sealing properly, frequent door openings | Check door seals, minimize door openings, ensure proper closure |
| Unusual noises | Leveling issue, items vibrating, normal compressor sounds | Level the refrigerator, secure items inside, allow normal operation sounds |
| Water leaking on floor | Clogged defrost drain, water line connection, ice maker issue | Clear defrost drain, check water connections, inspect ice maker |
Error Codes
- E0 / F0: Temperature sensor failure - Contact service center
- E1 / F1: Freezer temperature sensor issue - Contact service center
- E2 / F2: Fresh food temperature sensor issue - Contact service center
- E3 / F3: Defrost sensor failure - Contact service center
- E4 / F4: Door switch issue - Check door alignment and closure
- PF: Power failure - Reset refrigerator after power restoration
Manual Downloads
Current Model Manuals
GNE27JSMFSS
27.7 cu ft French Door Refrigerator
GNE27JSKSS
27.7 cu ft with External Water Dispenser
GNE27JSLSS
27.7 cu ft Cafe Series
GNE27JSHSS
27.7 cu ft with Hands-Free Autofill
Popular Previous Models
GNE25JMKES
25.5 cu ft French Door Refrigerator
GNE26JSMKES
26.2 cu ft with Keurig K-Cup Brewing
GZF22DSKSS
22.2 cu ft French Door Refrigerator
GNE21JMKES
21.5 cu ft Counter Depth French Door